A Bachelor's degree in Social Work, Psychology, Human Services, or a related field; alternatively, an Associate degree with at least two years of direct experience in community-based behavioral health, case management, or a related field; or an equivalent combination of education and relevant experience.
Experience working with high-acuity behavioral health populations.
For ACT-YA services, one to two years of experience working with adolescents and young adults in community behavioral health, school, or residential settings.
Ability to maintain professional boundaries and sound judgment in community settings.
A valid Rhode Island driver's license, reliable transportation, and proof of insurance.
Strong written and verbal communication in English.
Interpersonal and relationship-building skills, advocacy and problem-solving abilities, active listening and motivational interviewing techniques, de-escalation and crisis management capabilities, time management and organizational skills, ability to work independently in community settings, collaboration within multidisciplinary environments, documentation and electronic health record proficiency, and commitment to person-centered, recovery-oriented care.
Responsibilities
Serve as the primary care coordinator for an assigned caseload.
Develop and implement comprehensive care plans supporting physical, behavioral, and social well-being.
Coordinate medical, dental, specialty, and behavioral health appointments.
Assist clients with transportation, scheduling, and treatment follow-through.
Support medication adherence through education, reminders, pharmacy coordination, and motivational strategies.
Collaborate with hospital staff and clinical providers to support transitions following hospitalization or higher levels of care.
Promote health education, symptom management, and chronic disease management.
Advocate for clients across healthcare, educational, legal, housing, and social service systems.
Build productive relationships with families, guardians, schools, landlords, healthcare providers, and community agencies.
Participate in multidisciplinary treatment planning and care coordination meetings.
Monitor client well-being and promptly communicate safety concerns or changes in functioning.
Assist clients in accessing housing, benefits, transportation, food, and other resources that promote stability and independence.
Assist clients in identifying triggers and developing relapse prevention strategies.
Support recovery planning and strengthen natural and community support systems.
Conduct urine toxicology screening and breathalyzer testing when required.
Reinforce recovery education under the guidance of licensed substance use treatment professionals.
Assess educational and employment interests and connect clients with vocational resources.
Support progress toward educational, employment, and independent living goals.
Maintain accurate documentation and compliance with regulatory and program standards.
Participate in trainings, continuing education, committees, and quality improvement initiatives.
Contribute to the ongoing growth and evolution of the CCBHC service model.
Provide primarily community-based services, transport clients, and participate in rotating weekend and holiday coverage.
Desired Qualifications
Experience within Assertive Community Treatment programs.
Experience in Integrated Health Home environments.
Bilingual proficiency in Spanish or Portuguese and English.
Familiarity with supported employment and vocational rehabilitation resources.
Knowledge of community-based recovery and rehabilitation models.
Make a Meaningful Impact Every Day
Are you passionate about helping individuals overcome barriers, achieve stability, and thrive in their communities? Join East Bay Community Action Program's Behavioral Health team as a Community Treatment Specialist and become a vital part of a multidisciplinary care team dedicated to transforming lives. In this highly rewarding, community-based role, you'll provide hands-on support, advocacy, care coordination, and recovery-focused services for individuals navigating mental health and co-occurring substance use challenges.
If you're driven by compassion, collaboration, and a commitment to whole-person care, we'd love to hear from you.
Job Description
The Community Treatment Specialist serves as a key member of EBCAP's high-acuity behavioral health programs, including ACT I, ACT II, and ACT-YA. This role provides comprehensive wraparound support, case management, care coordination, and community-based services to young adults living with severe and persistent mental illness and co-occurring disorders.
Working within a Certified Community Behavioral Health Clinic (CCBHC) care model, you'll collaborate closely with medical, psychiatric, vocational, and recovery-focused providers to help clients build independence, improve wellness, and achieve their personal goals.
Schedule Requirements Please Note: This position is primarily community-based and includes client transportation responsibilities, periodic weekend rotations, and limited holiday coverage to ensure continuity of care for the individuals we serve.
Participation in a rotating weekend coverage schedule approximately every 4 to 6 weeks.
Weekend coverage hours are 8:00 AM to 12:00 PM.
Participation in holiday coverage is required, typically 2 to 4 holidays per year.
Holiday coverage hours are 8:00 AM to 12:00 PM.
Care Coordination & Case Management
Serve as the primary care coordinator for an assigned caseload.
Develop and implement comprehensive care plans that support physical, behavioral, and social well-being.
Coordinate medical, dental, specialty, and behavioral health appointments.
Assist clients with transportation, scheduling, and treatment follow-through.
Support medication adherence through education, reminders, pharmacy coordination, and motivational strategies.
Collaborate with hospital staff and clinical providers to ensure smooth transitions following hospitalizations or higher levels of care.
Promote health education, symptom management, and chronic disease management.
Community Support & Advocacy
Advocate for clients across healthcare, educational, legal, housing, and social service systems.
Build productive relationships with families, guardians, schools, landlords, healthcare providers, and community agencies.
Participate in multidisciplinary treatment planning and care coordination meetings.
Monitor client well-being and promptly communicate safety concerns or changes in functioning.
Assist clients in accessing essential resources such as housing, benefits, transportation, food, and other supports that promote stability and independence.
Substance Use Recovery Support
Assist clients in identifying triggers and developing relapse prevention strategies.
Support recovery planning and strengthen natural and community support systems.
Conduct urine toxicology screening and breathalyzer testing when required.
Reinforce recovery education under the guidance of licensed substance use treatment professionals.
Vocational & Life Skills Support
Assess educational and employment interests and connect clients with vocational resources.
Support progress toward educational, employment, and independent living goals.
Organizational Engagement
Maintain accurate documentation and compliance with regulatory and program standards.
Participate in trainings, continuing education, committees, and quality improvement initiatives.
Contribute to the ongoing growth and evolution of EBCAP's CCBHC service model.
We're looking for someone who brings:
Exceptional interpersonal and relationship-building skills
Strong advocacy and problem-solving abilities
Effective verbal and written communication
Active listening and motivational interviewing techniques
De-escalation and crisis management capabilities
Time management and organizational skills
Ability to work independently in community settings
Collaboration and teamwork within multidisciplinary environments
Documentation and electronic health record proficiency
Commitment to person-centered, recovery-oriented care
Required Qualifications
Bachelor's degree in Social Work, Psychology, Human Services, or a related field
OR
Associate degree with at least two years of direct experience in community-based behavioral health, case management, or a related field
OR
Equivalent combination of education and relevant experience
Additionally, candidates must possess:
Experience working with high-acuity behavioral health populations
Ability to maintain professional boundaries and sound judgment in community settings
Valid Rhode Island driver's license, reliable transportation, and proof of insurance
Strong English written and verbal communication skills
Additional Requirement for ACT-YA Services
One to two years of experience working with adolescents and young adults in community behavioral health, school, or residential settings
Preferred Qualifications
Experience within Assertive Community Treatment (ACT) programs
Experience in Integrated Health Home environments
Bilingual proficiency in Spanish or Portuguese and English
Familiarity with supported employment and vocational rehabilitation resources
Knowledge of community-based recovery and rehabilitation models