Technical Program Manager - AWS Security & Risk Compliance

Description

At AWS, Security is priority zero. As part of the Amazon Web Services (AWS) Security team, we are looking for a Technical Program Manager who is passionate about how AWS identifies, evaluates, and resolves security compliance risk, and wants to help build the systems that make it possible. The Risk and Compliance Remediation (RCR) team is moving from a reactive remediation function to a proactive, intelligence driven remediation engine that eliminates systemic security compliance risk at its root, before findings reach auditors, customers, or regulators.
You will remediate technical security compliance issues across AWS service teams, working with builder teams to understand the technical gap, evaluate solutions, and negotiate an agreed remediation plan and timeline that closes the issue. You will also own the delivery of cross team technical remediation programs, and you will partner with engineering teams on engagements to improve AWS’s remediation tracking system, the source of truth for every issue. You will gather requirements, drive technical tradeoffs, and deliver improvements to that system and the automation built on it, translating compliance requirements and risk advisory guidance into actionable technical work. You bring a solid understanding of the design approaches and technologies in your program area, spot risks, and ask the right technical questions to make sure the right tradeoffs are made for the customer and for the engineers who build and maintain these systems.


Key job responsibilities
In this role, you will:
• Own a program of technical remediations, scoping, planning, and driving delivery across multiple AWS service teams, partnering with engineering teams to secure resources, set milestones, and meet deadlines
• Work technical remediation issues end to end, partnering with security engineers and builder teams to understand the technical gap, evaluate solution options (automation, configuration changes, compensating controls, architectural changes), and negotiate an agreed remediation solution and timeline that closes the compliance issue
• Negotiate remediation priority with engineering leads alongside their roadmap commitments, using data on risk, audit deadlines, and builder cost to reach decisions that hold up with both service teams and auditors
• Own technical remediation campaigns across dozens of AWS service teams from evaluation through close, determining whether the work can be done centrally or automated before launching a campaign, and building the case with data, effort estimates, and clear return on investment
• Serve as theme owner for technically complex root cause themes within RCR's thematic remediation approach, negotiating remediation prioritization with engineering leads and tracking measurable reduction in recurring findings
• Drive away team TPM engagements with engineering teams to enhance the remediation tracking system, owning requirements gathering, writing functional requirements and technical specifications, and representing RCR as the customer in design reviews
• Understand the remediation tracking system's architecture, its upstream and downstream integrations, and data model well enough to spot risks, ask the right technical questions, and make sure dependencies are not broken by changes
• Make and document tradeoffs across time, scope, and cost for both remediation programs and tracking system feature delivery, escalating appropriately when designs are too complex or risky
• Provide operational and execution context for risk acceptance decisions, assessing whether remediation is feasible within a given timeline, its cost and complexity, and the realistic alternatives, as input to the team's risk acceptance recommendation
• Translate compliance requirements and risk advisory guidance from security engineers, Security Industry Specialists, and Audit Program Managers into actionable technical work for service teams and tooling partners
• Define success metrics for your programs and theme reporting for leadership reviews
• Own program communication, including status reports, path to green plans, and contributions to PR/FAQs, narratives, and OP1/OP2 planning


A day in the life
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in technical program management working directly with software engineering teams
- Experience driving technical remediation of security findings with service or engineering teams

Preferred Qualifications

- 3+ years of working directly with engineering teams experience
- Experience with AWS, Azure, or Google Cloud technology
- Familiarity with common security compliance frameworks (e.g., SOC 2/3, PCI DSS, ISO 27001, NIST 800 53, FedRAMP) and with working alongside internal and external auditors
- Experience with data analysis and building metrics or dashboards

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.