Customer Engineer
Customer Engineer
Runs Search and YouTube and builds Gemini AI
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
Specialist Customer Engineers seek to accelerate Google Cloud customer success by providing domain-specific technical expertise, while responsibly influencing products and solutions.
You will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data life cycle. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.
Google runs the world's most used search engine and free services such as YouTube, Android, and Gmail, and it builds the Gemini AI models that work inside them. In 2017, its researchers invented the transformer, the neural network design behind ChatGPT and most other AI chatbots. People use these services without paying, and Google earns most of its money from ads placed beside search results and YouTube videos. Businesses rent computing power and Gemini models through Google Cloud, and Google also sells subscriptions and Pixel phones. Larry Page and Sergey Brin founded Google in 1998 as Stanford PhD students; it is based in Mountain View, California, United States, and is the main business of parent company Alphabet.
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