IT Technician
The Trustees of Reservations
IT Technician
The Trustees of Reservations
Nonprofit preserving historic landscapes and landmarks
The Trustees of Reservations · Lincoln, United States · Full-time · Posted 2026-11-10
Salary: USD 70,200–78,000
Workplace: on_site
Department: Full Time
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 85,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.
Posting Information:
Salary Range: $68,250 - $87,750
Please note that new employees are placed in the range between $70,200 - $78,000 to allow for an equitable starting salary process and continual salary growth during an employee’s time at The Trustees.
Hours per week: 40
Job Classification: Full-Time, Salaried, Exempt
Job Location Type: Hybrid, 3 days/week in the office, 1 day/week on a property, 1 day/week remote
Location: Lincoln, MA
This role will be begin working out of our Boston, MA office 3 days per week, followed by a transition period that will move IT functions to deCordova Sculpture Park & Museum in Lincoln, MA by April 2027.
Travel: Reliable transportation is required for travel to sites around the state of Massachusetts
What You’ll Do:
The Role:
As an IT Technician, you'll serve as a first point of contact for technology support across the organization. You'll be the person who makes sure new hires have a working laptop on day one, that tickets get resolved quickly and clearly, and that our device and account records reflect reality.
This is a hands-on role in a Windows environment. You need solid troubleshooting instincts, genuine curiosity, and strong customer service skills.
Specifically, you'll:
Support and Service Desk
Onboarding and Offboarding
Endpoint and Device Management
Asset and Inventory Management
Documentation and Continuous Improvement
This is a full-time, exempt (40 hours/week) position reporting directly to the IT Operations Manager.
What You’ll Need:
Skills and Experience:
Eligibility Criteria:
Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at [email protected]
Your Benefits:
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at [email protected].
Apply at The Trustees of Reservations
Powered by Workable
Nonprofit preserving historic landscapes and landmarks
The Trustees of Reservations protects and manages historic and natural places in Massachusetts, running more than 115 sites that welcome millions of visitors each year. It preserves landscapes and landmarks through conservation, maintenance, and public programming, including tours and events for education and enjoyment. It stands out as the oldest preservation and conservation organization in the United States, with a wide network of sites that blends historic preservation with nature-based destinations and community engagement. Its goal is to conserve and share important places for public enjoyment, learning, and inspiration while encouraging environmental stewardship and civic dialogue.
Explore more opportunities at The Trustees of Reservations