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Lloyds Bank

Retail and commercial banking services

Presentation Consultant

Customer Education & TrainingPosted on Nov 11
Full-time£40.8k - £45.4k

About the Job

Requirements

  • Confident presentation and communication skills, with the ability to engage different audiences.
  • Ability to explain detailed or complex pension topics clearly and accessibly.
  • Good understanding of the UK pension landscape and regulatory environment, with a view to undertaking professional qualifications.
  • Experience creating or adapting presentations, communications, or engagement materials.
  • Excellent PowerPoint skills to create content and confidence promoting the team on key social channels.
  • Strong relationship-building skills and confidence working with clients, partners, and internal stakeholders.
  • Ability to gather feedback and use it to improve content or customer experiences.
  • Strong organisational skills, with the ability to handle changing priorities and maintain accurate, current content.
  • Familiarity with digital tools and resources for member engagement.
  • Full UK clean driving licence and access to a car.

Responsibilities

  • Support the member engagement strategy and contribute to improving member understanding and participation in workplace pensions, helping drive better retirement outcomes.
  • Deliver clear, engaging, and informative pension presentations to workplace members and intermediary partners.
  • Adapt presentations and communications to meet different audience and client needs.
  • Create relevant and innovative engagement materials that reflect legislative, regulatory, and market developments in the UK pension landscape.
  • Bring fresh ideas to communicating complex pension information accessibly.
  • Find opportunities to strengthen client relationships and extend the support provided.
  • Support the successful onboarding of new clients and the growth of existing relationships.
  • Capture feedback from advisers, employers, and members to refine and improve engagement content.
  • Maintain a strong understanding of the member interaction proposition, supporting technology, and wider engagement offering.
  • Clearly and consistently communicate the Scottish Widows proposition to external audiences.

Desired Qualifications

  • Commitment to delivering positive and inclusive outcomes for members and clients.

About the Company

Lloyds Bank

Retail and commercial banking services

Lloyds Bank is a major UK financial institution that provides a wide range of banking and financial services for personal and commercial customers. It serves individuals with current and savings accounts, mortgages, loans, credit cards, and investment products, and helps businesses with business loans, commercial mortgages, and other financial solutions. The bank earns most of its money from net interest income, the gap between interest on loans and deposits, and also collects fees for services such as overdrafts, international payments, and wealth management. Compared with competitors, it combines a large, established retail and commercial banking footprint in the UK with diversified income streams and a broad product set that supports both individuals and businesses. Its goal is to reliably deliver everyday banking, lending, and financial services to UK customers while maintaining profitability and supporting the needs of UK households and businesses.

Company size
5,001-10,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1765

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