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Willow Valley Communities

Nonprofit senior living community in Lancaster

Healthcare Social Worker

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeWillow Street, PA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Social Work or a bachelor's degree in a human services field, including but not limited to Sociology, Gerontology, Special Education, Rehabilitation Counseling, or Psychology.
  • One year of supervised social work experience in a Supportive Living or Long Term Care setting working directly with individuals.

Responsibilities

  • Initiate resident contact, interview and counsel residents to assess their care needs.
  • Listen and respond to resident and family concerns, provide counseling regarding disease progression, and direct them to appropriate resources.
  • Coordinate plans of care upon admission and update them quarterly, annually, and when there are significant changes in condition, involving family members as needed.
  • Establish, review, and update care plans and support plans related to Social Services.
  • Provide oversight of the resident grievance procedure.
  • Respond to resident and family needs and concerns and assist with resolution.
  • Address financial concerns of residents and families, referring them to the business office as needed.
  • Participate in care plan and support plan meetings with residents and families.
  • Coordinate resources to promote the highest possible level of functioning and facilitate discharge to the appropriate level of care.
  • Collaborate with the Transition Coordinator.
  • Serve as a liaison between the facility and community organizations or hospitals.
  • Coach team members through resident concerns.
  • Manage the admission and discharge process, including notifications and paperwork.
  • Facilitate onboarding meetings in skilled care.
  • Coordinate additional resident services as requested or indicated.
  • Maintain documentation related to discharge planning, social histories, and Department of Health and Department of Human Services regulations.
  • Coordinate the Behavior Management Program and Psychotropic Medication Review meetings in skilled care.
  • Coordinate psychiatrist, psychologist, eye care, and dental services.
  • Educate new team members, residents, and families on resident rights, confidentiality, and the role of Social Services.
  • Attend Town Meetings involving residents, families, and volunteers.
  • Complete and update resident face sheets as needed.
  • Participate in Continuing Care Assessment Team Meetings (CCAT).
  • Complete cognitive and Level of Living Assessments as needed.
  • Advocate for resident rights and make referrals when appropriate.
  • Provide data for Quality Improvement Committee initiatives and track quality indicators assigned to Social Services when necessary.
  • Complete MDS sections related to Social Services and maintain appropriate documentation in skilled care.
  • Support residents and families through end-of-life issues.
  • Coordinate resident placement in Supportive Living.
  • Complete assigned Quality Indicators for Social Services.
  • Educate residents and families on Medicare coverage, complete Medicare denial/cut letters when appropriate, and attend weekly Medicare meetings in skilled care.
  • Develop and maintain objectives and standards that ensure residents experience a clean, comfortable, orderly, and safe environment.

About the Company

Willow Valley Communities

Nonprofit senior living community in Lancaster

Willow Valley Communities is a nonprofit senior living community for adults age 55 and older, combining independent residences with care as residents' needs change. Its Type A Lifecare contract includes personal care, skilled nursing and memory support without raising the monthly service fee because a resident needs more care. Residents choose apartments, villas or townhomes and have access to dining, fitness facilities and cultural programs. Entrance fees and monthly service fees fund housing, amenities and access to care within the community. The organization opened its first community in 1984 and is headquartered in Lancaster, Pennsylvania.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lancaster, PA
Founded
1984

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