Join Parachute

Plasma donation platform funds life-saving medicines

Senior Benefits Specialist

Compensation & BenefitsUpdated on Nov 13

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

At least 5 years of benefits experience, including self-insurance management.
Payroll experience in multi-state or multi-location environments.
Experience supporting a population of 750 or more employees.
Strong knowledge of federal and state payroll tax and wage-and-hour compliance.
Hands-on experience with benefits reconciliation.
Working knowledge of payroll accounting, including journal entries, general ledger reconciliation, and accruals.
Experience serving as an employee benefits point of contact, including plan education, open enrollment support, and resolving day-to-day coverage questions.
Experience working directly with benefits brokers or carriers on invoice reconciliation, eligibility audits, and claims issues.

Responsibilities

Administer all aspects of the self-insured benefits program, including enrollment, deductions, and reconciliation.
Serve as the primary employee resource for questions about medical, dental, vision, FSA/HSA, life, and disability benefits, providing accurate guidance and escalating complex issues as appropriate.
Reconcile benefits invoices monthly against the active employee census, confirming that the company is billed only for active, eligible employees, and resolve discrepancies with brokers and carriers.
Review benefits activity in the general ledger monthly to ensure premiums, employer and employee contributions, and accruals are recorded accurately.
Partner with the broker to resolve enrollment, billing, eligibility, and claims issues.
Track claims history and utilization trends and use the data with the broker to inform renewal strategy and plan design.
Lead employee education efforts, including open enrollment communications, benefits fairs, and one-on-one guidance, to improve benefits literacy and help reduce costs.
Provide backup payroll administration, supporting hourly, salaried, and contractor payroll processing and troubleshooting, and maintaining continuity of operations as needed.

Desired Qualifications

Proficiency with Rippling, UMR, and Pareto.

The Senior Benefits Specialist manages end-to-end payroll operations for a 1,000–2,000+ employee, multi-location organization, covering both exempt and non-exempt populations. This role requires deep expertise in payroll processing, payroll tax compliance, benefits and 401(k) administration, and the accounting knowledge needed to support accurate payroll-related journal entries and reconciliations.

In addition, this role serves as the company’s primary point of contact for employee benefits — fielding day-to-day questions from employees, safeguarding the accuracy of what the company pays for coverage, and partnering with our broker on claims trends and employee education to help manage cost over time.

Benefits Administration

Administer all aspects of our self insured benefits program, including enrollment, deductions, and reconciliation
Serve as the primary resource for all employees on benefits questions — medical, dental, vision, FSA/HSA, life, and disability — providing timely, accurate guidance and escalating complex issues appropriately
Reconcile benefits invoices monthly against the active employee census to confirm the company is billed only for active, eligible employees; resolve discrepancies directly with the broker and carriers
Review benefits activity to the general ledger each month to ensure premiums, employer/employee contributions, and accruals are recorded accurately
Partner with the broker to resolve enrollment, billing, eligibility, and claims issues as they arise
Track claims history and utilization trends over time; use this data to partner with the broker on renewal strategy and plan design
Lead employee education efforts (open enrollment communications, benefits fairs, one-on-one guidance) aimed at improving benefits literacy and driving down costs over time

Additional Responsibilities

Serve as the backup Payroll Admin, providing support with hourly, salaried, and contractor payroll processing, troubleshooting, and continuity of operations as needed.
Likely opportunity to take on additional ownership of key People functions, including Workers' Compensation and/or Leave of Absence administration, based on team priorities, capacity, and business needs.

5+ years of benefits experience, including self insurance management
Payroll experience, including multi-state/multi-location environments
Experience with 750+ employee population
Strong knowledge of federal/state payroll tax and wage & hour compliance
Hands-on experience with benefits reconciliation
Working knowledge of payroll accounting: journal entries, GL reconciliation, accruals
Experience serving as a benefits point of contact for employees, including plan education, open enrollment support, and resolving day-to-day coverage questions
Experience working directly with benefits brokers/carriers on invoice reconciliation, eligibility audits, and claims issues
Proficiency with Rippling, UMR, and Pareto preferred

About the Company

Join Parachute

Plasma donation platform funds life-saving medicines

Parachute runs a platform that connects people with plasma donation opportunities and compensates them for their time and contribution. Donors give plasma at partner donation centers, and the collected plasma is used to manufacture medicines that treat chronic illnesses such as immune disorders, liver disease, bleeding disorders, and cancer. The way it works is by recruiting donors, coordinating appointments, and providing payment for donations, helping facilities maintain a steady supply of plasma for therapies. Parachute differentiates itself by focusing on expanding the donor base and shortening the gap between donation and medicine production, aiming to reduce shortages and improve patient access. The company’s goal is to increase the availability of plasma-derived treatments by encouraging more people to donate and by ensuring a reliable flow of plasma to treatment manufacturers.

Company size: 201-500
Company stage: Early VC
Total funding: $93.8M
Headquarters: United States
Founded: 2020

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