Full-Time
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Sandia Laboratory Federal Credit Union
201-500 employees
Member-owned credit union offering financial services
No salary listed
Albuquerque, NM, USA
Hybrid
Hybrid or flexible work arrangements may be available; occasional travel to branch locations for 5–15%.
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- 12+ years of experience in bringing financial services products to market and leading a product management team.
- Experience structuring solutions involving data and advanced analytics.
- Bachelor’s degree or equivalent mix of education and experience required. Advanced degree preferred.
- Engage members, non-members, and end users by use of quantifiable feedback to determine desired products, financial needs, and enhancements to the current Sunward’s product line. Collaborate across business units to leverage a voice of member program.
- Utilize relevant market research to assess product and market trends to identify a need or market opportunity. Manage the development, production, roll-out, pricing or promotion of new products or enhancements to existing products or experiences. Recognize, anticipate, and resolve operational and process problems that arise.
- Drive annual production and financial results in collaboration with business units through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics.
- Develop product dashboards and metrics recommendations in support of analyzing and evaluating product growth and performance. Provide frequent updates on performance.
- Assume "lead" role in product based cross-functional collaboration to develop a clear roadmap of prioritized features and initiatives that deliver against organization’s strategic vision. Own the overall product roadmap from discovery to delivery.
- Develop and implement product development methodology that satisfies the following criteria: Accelerate new product time to market to meet industry standards. Conduct market research to increase the probability of success. Set expectations for all phases of the product development lifecycle. Team-based and collaborative approach with business leaders and key stakeholders Frequency product reviews for competitive analysis based on market developments. Recommend enhancements to products and potential sunset when applicable.
Sunward is a member-owned financial cooperative offering checking, savings, mortgages, auto loans, and investment services to individuals and businesses. It serves through 12 New Mexico branches, one in Livermore, California, and online, with membership open to everyone. As a federally insured credit union (NCUA) and Equal Housing Lender, Sunward emphasizes member relationships and community impact over profits. Its goal is to help members realize their dreams and secure their financial futures, summarized as “Banking Made Better.”
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Albuquerque, New Mexico
Founded
1948
Simplify's Take
What believers are saying
- Manages $4.1 billion assets and 150,000 members post-acquisition.
- Added 15 employees enhancing member support expertise.
- Opened Rio Grande branch in Albuquerque Old Town early 2024.
What critics are saying
- Integration failures cause member attrition within 3-6 months.
- Rebranding alienates Sandia members eroding heritage in 6-12 months.
- Mountain America competes aggressively in Albuquerque within 12-18 months.
What makes Sandia Laboratory Federal Credit Union unique
- Rebranded from Sandia Laboratory Federal Credit Union to Sunward in 2024.
- Acquired Mountain America branches on Golf Course Road and Paseo del Norte.
- Expanded to 15 branches serving Sandia Labs affiliates across NM and CA.
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Benefits
Flexible Work Hours
Company News
Members now get more funds to pay for eligible purchases over timeALBUQUERQUE, N.M., June 4, 2025 /PRNewswire/ -- As more people look to credit unions they know and trust to help navigate their financial needs, Sunward Federal Credit Union (Sunward) announced today that it has added Buy Now, Pay Later (BNPL) to its suite of online banking products in an effort to meet members' shifting payment preferences.Serving over 165,000 members across 16 locations across the Southwest and in California, Sunward is the first New Mexico-based credit union to launch BNPL for its members
A Media Snippet accompanying this announcement is available by clicking on this link. ALBUQUERQUE, N.M., Nov. 25, 2024 (GLOBE NEWSWIRE) -- Sunward, formerly known as Sandia Laboratory Federal Credit Union, and Mountain America Credit Union announced today that after a favorable vote by transitioning Mountain America Credit Union members, the previously announced proposed acquisition is proceeding with a targeted completion in the first quarter of 2025. “We are excited to welcome members and employees from Mountain America Credit Union to Sunward,” said Steph Sherrodd, Sunward President and CEO. “This addition will strengthen our position and ability to deliver on our goal of making banking better in the Southwest, and in New Mexico specifically.” Upon finalization, Sunward will acquire both Mountain America Credit Union branches in Albuquerque, New Mexico – Golf Course Road and Paseo Del Norte Boulevard – increasing Sunward’s total branch footprint to 15 locations. “I am confident that Sunward will be an excellent financial partner for our members,” said Sterling Nielsen, Mountain America Credit Union President and CEO