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Full-Time

Operations Manager

Confirmed live in the last 24 hours

Wayfair

Wayfair

10,001+ employees

E-commerce platform for furniture and decor

Consumer Goods

Senior

Mississauga, ON, Canada

Category
Inventory Management
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Communications
SQL
Requirements
  • Bachelor Degree or equivalent work and/or military experience
  • 5+ years of operations management experience
  • Strong administrative, organizational, managerial and communication skills
  • Analytical ability necessary to gather and interpret data, and develop, recommend, implement solutions
  • Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan
  • Senior presence with thoughtful, articulate communication style
  • Familiarity with Excel and SQL are a plus
Responsibilities
  • Collaborate with Supervisor team to solve day-to-day operational issues
  • Develop relationships with key stakeholders and senior leadership
  • Monitor and drive key service level metrics for fulfillment
  • Support operational strategy and innovation
  • Manage, coach, develop team of Operations Supervisors
  • Manage multiple priorities in a fast-paced environment
  • Establish process improvement initiatives

Wayfair is a leading e-commerce platform specializing in home furnishings and decor, offering an expansive selection that caters to diverse tastes and budgets. The company stands out for its strong customer-centric approach, utilizing advanced e-commerce technologies to enhance the shopping experience. Working at Wayfair provides employees with the opportunity to be part of a dynamic team that values innovation in digital commerce and customer engagement, making it an ideal environment for professionals passionate about driving technological advancements in the retail industry.

Company Stage

IPO

Total Funding

$2.3B

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-11%

2 year growth

-19%