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Full-Time

HR Business Partner

Sales

Posted on 6/27/2024

SpotOn

SpotOn

1,001-5,000 employees

Payment processing and customer engagement solutions

Food & Agriculture
Consumer Software
Fintech
Financial Services

Senior, Expert

Chicago, IL, USA

Category
Human Resources
People & HR
Required Skills
Sales
Human Resources Information System (HRIS)
Requirements
  • Experience in an HR Business Partner role
  • Demonstrated leadership ability
  • Strong computer skills including MS Office and Google Suite
  • Understanding of business goals and ability to recommend new approaches
  • Hands-on approach with high level of employee engagement
  • Strong project management skills
  • Familiarity with employment laws
  • Client-centric approach
  • Organizational and interpersonal skills
  • 5+ years of HR generalist experience
  • 3+ years of HRIS systems experience
  • 3+ years of experience in creating HR policies and procedures
  • 3+ years of identifying and recommending employee development solutions
  • 3+ years of success in employee relations, retention, and reward programs
Responsibilities
  • Serve as a key influencer on the HR team
  • Provide HR expertise and consulting to sales teams and leaders
  • Focus on achieving business objectives through HR strategy
  • Provide counsel and support for employee performance issues
  • Deliver compliance-related training
  • Conduct investigations into employee misconduct
  • Implement and create HR policies and procedures
  • Identify and recommend employee development solutions

SpotOn provides payment processing solutions specifically designed for small businesses, including restaurants, retail stores, and service providers. Their products include a suite of integrated customer engagement tools that help businesses receive payments quickly, boost revenue, and enhance operational efficiency. SpotOn's technology platform offers comprehensive digital solutions that simplify business management and growth. Unlike many competitors, SpotOn emphasizes exceptional 24/7 customer service and offers a consumer-facing app that connects customers with merchants for deals, loyalty rewards, and appointment bookings. The company's goal is to empower small businesses with effective tools to streamline their payment processes and improve customer interactions.

Company Stage

Series F

Total Funding

$954.8M

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

2%

1 year growth

5%

2 year growth

10%
Simplify Jobs

Simplify's Take

What believers are saying

  • SpotOn's recognition by Fast Company as one of the Most Innovative Companies in Dining underscores its industry leadership and potential for growth.
  • The introduction of AI-driven tools like Marketing Assist can significantly enhance operational efficiency and customer engagement for small businesses.
  • Being named one of the Best Places to Work by BuiltIn indicates a positive work environment, which can attract top talent and drive further innovation.

What critics are saying

  • The highly competitive nature of the payment processing and restaurant technology markets could pressure SpotOn to continuously innovate to maintain its edge.
  • The company's focus on small businesses, while a strength, may also limit its market reach compared to competitors targeting larger enterprises.

What makes SpotOn unique

  • SpotOn's focus on small businesses, particularly in the restaurant sector, sets it apart from competitors who target broader markets.
  • The company's 24/7 customer support and high user adoption rates, as recognized by G2, highlight its commitment to customer satisfaction.
  • SpotOn's innovative features like the AI-enabled Marketing Assist and Seat & Send waitlist feature demonstrate its dedication to technological advancement in the restaurant industry.

Benefits

Medical, Dental and Vision Insurance

401k with company match

RSUs

Paid vacation, holiday and sick time

Headspace membership

Home office equipment

Monthly cell phone and internet stipend

Unlimited access to virtual audio and visual workouts

Subscription to Linkedin Learning

Tuition reimbursement

INACTIVE