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Workana

Freelancer marketplace connecting clients with professionals

Marketing Specialist

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeRemote in BrazilNo salary listed

About the Job

Requirements

  • Professional-level written and spoken English to communicate with United States-based clients and train staff.
  • Demonstrated experience implementing and configuring SaaS platforms for a business in any industry.
  • Hands-on experience connecting tools through no-code automation and/or direct API work.
  • Strong data organization skills, including spreadsheets, naming conventions, structured data, and source-of-truth thinking.
  • Understanding of how businesses are discovered online, including Google Business Profile, reviews, listings, and maps.
  • Self-management skills and comfort working in an ambiguous startup environment with shifting priorities.
  • Availability with substantial overlap with United States business hours, especially Eastern Time.

Responsibilities

  • Set up and configure client accounts across listings, reputation, reservation, ordering, website, and CRM platforms, tailoring each environment to the restaurant’s needs.
  • Collect, organize, and structure raw business information from restaurant owners and managers, including descriptions, menus, hours, photos, and operational details.
  • Use spreadsheets, forms, and AI tools to clean, standardize, and prepare data for publishing across multiple platforms.
  • Connect tools through APIs and no-code automation platforms such as Zapier, Make, or n8n, creating integrated workflows between fragmented systems.
  • Support the development of dashboards and reporting systems by connecting platform data into BI tools.
  • Write SOPs and documentation, and train restaurant staff on how to use the tools clearly and effectively.
  • Evaluate new hospitality platforms as they emerge and maintain disciplined credential and access management across client accounts.

Desired Qualifications

  • Experience in restaurants, hotels, or e-commerce, especially front-of-house experience or Google Business Profile management.
  • Experience in onboarding, implementation, or customer success at a SaaS company.
  • Fluency with AI tools, automation, and scrapers.
  • Experience with BI and dashboard tools such as Looker Studio, Domo, or Power BI.
  • A gaming background, which the founders value as a signal of fast system learning and comfort with complex interfaces.

About the Company

Workana

Freelancer marketplace connecting clients with professionals

Workana connects businesses with independent professionals in Latin America through a freelancer marketplace. Clients post projects and hire talent across fields like IT, design, marketing, and admin support, while freelancers create profiles, showcase skills, and bid on opportunities. The platform earns commissions on completed projects and uses an escrow system to securely hold client payments until the work is finished to the client's satisfaction. It differentiates itself by focusing on the Latin American market, using freelancer rankings and tiers, and growing through regional expansion and partnerships to simplify hiring remote talent with secure transactions.

Company size
5,001-10,000
Company stage
Series C
Total funding
$15.8M
Headquarters
Buenos Aires, Argentina
Founded
2012

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