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The Eastwood Company

DIY automotive repair and restoration tools

Retail Team/Tech Advisors

Full-Time
No salary listed
Mid
Parma, OH, USA
In Person
RetailRetail Sales

About the job

Requirements
  • Retail and/or customer service experience.
  • Ability to demonstrate the use of Eastwood products.
  • Ability to problem-solve.
  • Ability to learn to operate a cash register or use basic computer skills.
  • Ability to stock and retrieve materials from shelves and floor stacks, and lift and carry up to 50 pounds.
  • Ability to spend most of the workday standing and walking, with some stooping, climbing, and kneeling.
  • Ability to work a flexible schedule from Monday through Saturday, 8:30 a.m. to 6:30 p.m., and Sunday, 8:30 a.m. to 4:30 p.m.
Responsibilities
  • Deliver an exceptional customer experience.
  • Build customer relationships.
  • Offer advice on automotive restoration.
  • Engage enthusiastically with customers about their projects.
  • Handle customer transactions from greeting through checkout.
  • Receive and stock inventory.
  • Maintain the appearance of the store.
  • Work effectively with the store team.
  • Take direction while also working independently.
Desired Qualifications
  • Automotive restoration experience, including MIG and TIG welding, fabrication, and prior use of Eastwood products.

About the company

Eastwood sells tools and supplies for DIY automotive repair, restoration, and modification for cars, trucks, and motorcycles. Its products include specialized hand tools, coatings, and equipment that let customers repair body panels, restore finishes, and upgrade components, often with guidance tailored to automotive projects. The company differentiates itself with a long history (since 1978) focused on hobbyists and professional restorers and a product lineup centered on hands-on automotive work rather than general hardware. Its goal is to help customers complete automotive projects reliably by providing practical tools and project-focused guidance.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Pottstown, Pennsylvania

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • Eastwood launched new 2K AeroSpray paints and RapidForm tools in 2026.
  • The June 2026 forums create recurring traffic and lower customer-acquisition costs.
  • Summer Classic 2026 and Eastwood University deepen brand loyalty among hands-on builders.

What critics are saying

  • Trustpilot and Indeed signal customer-service and management pain, hurting retention and referrals.
  • Eastwood depends on hobbyist demand; weak project cycles quickly cut discretionary purchases.
  • Community forums invite public complaints, amplifying product defects and support failures instantly.

What makes The Eastwood Company unique

  • Eastwood owns a niche DIY automotive ecosystem: tools, supplies, content, and forums.
  • Eastwood Garage forums launched June 30, 2026, tightening community engagement around restorers.
  • Pottstown headquarters and Summer Classic car show anchor a loyal enthusiast brand.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Employee Discounts

Growth & Insights

Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%