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Sprig

SaaS platform for product insights

Research Partner

Part-Time
$120 - $150/hr
Mid
New York, NY, USA
In Person
Product & Experience DesignUX Research

About the job

Requirements
  • Deep understanding of user experience research methodologies, workflows, decision criteria, and the industry landscape.
  • Ability to articulate a strong point of view, command a room, and build a personal brand.
  • Ability to create engaging content and compelling narratives through writing, speaking, visuals, and presentations.
  • Comfort engaging with leaders at top technology companies; confidence, polish, and credibility.
  • Ability to form authentic connections with prospects, customers, and partners.
  • Ability to adapt quickly as priorities evolve in a fast-moving environment.
  • Clear, concise, and persuasive written and verbal communication.
  • Comfort operating autonomously while collaborating cross-functionally across Sales and Marketing.
Responsibilities
  • Represent Sprig at customer dinners, roundtables, and industry events, leading conversations with research and product leaders.
  • Advise enterprise researchers on quantitative methodology and how to get the most value from Sprig.
  • Write thought leadership content, including blog posts, articles, and guides, on survey research, quantitative user experience research, and artificial intelligence in research.
  • Speak publicly on panels, webinars, and at community events.
  • Build and nurture lasting relationships with customers and prospects, and help identify new opportunities for Sprig.
  • Partner with the go-to-market team to bring the researcher's perspective into how buyers are engaged.
  • Stay current with artificial intelligence tools and agents in research, and share learnings with the community.
  • Host, speak at, and attend events such as prospect dinners, panels, meetups, conferences, and Sprig-sponsored programs.
Desired Qualifications
  • Experience in consulting or at a startup.
  • Hands-on experience with Sprig; this is not required, and onboarding will be provided.
  • Interest in artificial intelligence and experience exploring artificial intelligence and agents in one's own research practice.

About the company

Sprig is a SaaS platform that helps tech companies improve their products by providing fast, actionable user insights. The service collects both numerical data (like user actions and metrics) and descriptive feedback (comments and impressions) from users and samples of designs or prototypes. It works by integrating with a company’s existing tools to capture user events and attributes, then analyzes the data and uses AI to automatically summarize behavior patterns and highlight key product learnings. Teams can use the insights to understand how users experience a product and where to make improvements, without leaving their current workflows. Sprig differentiates itself through seamless integrations with common tools, a combination of quantitative and qualitative data, and AI-generated summaries that speed up decision-making. The goal is to help organizations accelerate product excellence and improve customer experience by turning raw user data into clear, actionable guidance.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$88M

Headquarters

San Francisco, California

Founded

2019

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Simplify's Take

What believers are saying

  • Sprig’s 2026 docs show rapid product expansion: Design Agent, Insights Feed, file upload.
  • G2 shows 4.3/5 from 199 reviews, signaling durable customer satisfaction.
  • A free plan and $175 Starter tier lower adoption friction for product teams.

What critics are saying

  • Pendo and Hotjar bundle adjacent features, squeezing Sprig’s pricing by 2027.
  • Sprig AI needs 30-50 responses; small studies produce no usable insight.
  • Microsoft, Qualtrics, and internal tooling can replace Sprig inside enterprise research stacks.

What makes Sprig unique

  • Sprig pairs in-product surveys, session replays, and AI agents in one workflow.
  • Its 2026 Design Agent builds logic, branching, and neutral phrasing automatically.
  • Sprig targets web and mobile products with SDK-installed, behavior-triggered research.

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Benefits

  • Hybrid Work Options
  • Flexible Paid Time Off
  • Paid Parental Leave
  • Professional Development Budget
  • 401(k) Program
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • FSA/HSA Benefit
  • Commuter Benefits
  • Lunch and dinner daily
  • Company Sponsored Social Events

Company News

Andreessen Horowitz
Oct 4th, 2024
Investing in Sprig | Andreessen Horowitz

We are big believers in product-led growth and think for many companies it is a superior go-to-market because it incentivizes companies to invest in building a product that delights users above all else. Many of the fastest-growing technology companies today – from Slack to Zoom to Figma – are all product-led, and we meet more and more...

TechCrunch
Aug 2nd, 2022
Sprig raises $30M to help companies gauge users’ reactions to products

Sprig, a startup developing tools to help companies research how users feel about their products and services, has raised $30 million in a venture funding round.