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Eaton

Power management leader for electrical systems

Senior Field Service Representative

Equipment Field ServicePosted on Nov 12
Full-timeLittle Rock, AR, USA$84k - $123k /yr

About the Job

Requirements

  • A high school diploma or GED and at least 2 years of electrical or mechanical industry experience, or completion of an accredited trade school and/or program with at least 5 years of experience evaluating and servicing electrical distribution or control systems in lieu of a high school diploma or GED.
  • Must be able to work in the United States without corporate sponsorship now or in the future.
  • Candidates must reside within a 50-mile radius; active-duty military service members are exempt from this geographical limitation.
  • Must have a valid driver's license.
  • Must successfully complete and maintain compliance with Eaton's safety program and policy, including applicable portions of the EESS Qualified Electrical Worker program and required annual recertifications.
  • Must submit to periodic customer-required background and drug screenings.
  • Must be able and willing to obtain Department of Transportation non-CDL qualification and comply with applicable DOT requirements if required.
  • Must understand three-phase power systems and low-, medium-, and high-voltage power distribution equipment.
  • Must practice electrical safety measures.
  • Must be able to perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, pulling, and handling equipment; climb frequently; and handle up to 50 pounds regularly, with assistance for occasional loads over 50 pounds.
  • Must be able to obtain and maintain a valid TWIC card.
  • Must be proficient with hand and power tools for equipment assembly.
  • Must have strong computer skills and problem-solving and logical-thinking skills.
  • Must be able to explain technical problems and solutions.
  • Must be able to work variable hours, including nights and weekends, and travel as customer requirements dictate.
  • Must be able to drive an Eaton vehicle.

Responsibilities

  • Support customers throughout the power-system lifecycle, including startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies.
  • Manage small projects independently and lead FSR teams on larger projects.
  • Generate timely and accurate service reports covering work, product performance, and warranties.
  • Recommend improvements to electrical systems.
  • Build strong working relationships with customers, team members, and partners.
  • Mentor less experienced technicians.
  • Work in challenging field conditions as required, including extended-distance driving, extreme weather and temperatures, poor lighting or ventilation, dust, and high noise levels.

Desired Qualifications

  • A bachelor's degree in Engineering from an accredited institution.
  • At least 1 year of field-service experience evaluating and servicing electrical distribution or control systems.
  • An Electrical or General Contractor's License.
  • A Professional Engineering License.
  • Experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
  • Experience performing power-quality measurements, troubleshooting, and analysis, as well as working with protective relays.
  • NICET or NETA certification.

About the Company

Eaton

Power management leader for electrical systems

Eaton designs and sells electrical power management products and services for data centers, utilities, aerospace, and other industries. It provides hardware like switches, circuit breakers, transformers, and distribution equipment, plus software and services to monitor, protect, and optimize power flow from generation to end use. It combines an end-to-end power management portfolio with a long history of acquisitions to be a broad, globally integrated provider. Its goal is to enable reliable, efficient, and safe electrification across industries by improving energy management and resilience.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1911

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