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Eurofins

Global lab testing and analytics network

Lebensmittelchemiker/ Naturwissenschaftler für die Kundenbetreuung als Analytical Service Manager

Solution EngineeringConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listed

About the Job

Requirements

  • A completed university degree in (food) chemistry, food technology, ecotrophology, or a comparable field at Master's or Diplom level.
  • Ideally, initial experience in customer service, laboratory work, or quality management in industry or trade.
  • Initial knowledge of current food law and an interest in deepening that knowledge.
  • Good command of German and English, at least B2 level in speaking and writing.
  • Confident use of Microsoft Office, including Outlook, Excel, and Word.
  • Interest in working with people and handling diverse customer contacts.
  • An organized, responsible, proactive, solution-oriented, and service-oriented way of working.

Responsibilities

  • Advise and support national and international customers on specialist questions related to a defined product group.
  • Systematically strengthen customer relationships and market the company's services.
  • Independently assess residue-analysis laboratory results based on food law and prepare test reports, including statements.
  • Manage and coordinate customer-related transactions, including preparing quotations and handling complaints.
  • Plan and conduct national and international customer visits and discussions, as well as trade-fair visits, in coordination with the sales team.
  • Conduct industry-specific association work.

Desired Qualifications

  • A second state examination is welcomed but is not required.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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