Dental Treatment Co-ordinator
Zental
Dental Treatment Co-ordinator
Zental
Independent data verification of business claims
Location: Barnet, London
Type: Full‑Time, Permanent
Zental is a modern, premium private dental group providing exceptional dentistry and facial aesthetics across multiple high‑end locations. We’re passionate about creating an environment where patients feel comfortable, cared for, and confident in their treatment decisions. Our multidisciplinary team includes specialists across implants, cosmetic dentistry, orthodontics, periodontics and more - allowing us to deliver truly comprehensive care.
We are growing rapidly and are now seeking an experienced, driven Dental Sales / Treatment Co-ordinator with a strong sales and patient conversion background to support our ambitious growth plans.
As a Dental Sales / Treatment Co-ordinator at Zental, you will be at the heart of the patient journey - responsible for converting enquiries into booked treatments, nurturing relationships, and ensuring patients feel supported from first contact through to completion.
Act as the first point of contact for new patient enquiries (phone, email, web, walk‑in).
Engage with patients to understand needs, introduce treatment options, and facilitate informed decisions.
Conduct face‑to‑face consultations, clearly explaining treatment plans and finance options.
Support patients throughout their treatment journey, ensuring continuity and satisfaction.
Proactively follow up on leads and outstanding cases to maximise conversion.
Work closely with clinicians to translate clinical plans into personalised patient pathways.
Contribute to business development initiatives and growth strategies.
Provide support at reception/front of house when required.
Essential:
Minimum of 3 years’ experience in a high‑end sales or customer‑focused role.
Proven track record of sales performance, new business development, and conversion success.
Strong negotiation and closing skills - able to confidently discuss treatment choices and financial options.
Exceptional communication skills and a professional, polished manner.
Highly organised with impeccable attention to detail.
IT competence and confidence using practice management and CRM systems (Dentally advantageous).
Positive, motivated, and commercially driven mindset.
Highly competitive salary with clear pathways to growth.
Performance bonuses tied to measurable KPIs and conversion targets.
Work alongside a world‑class, multidisciplinary clinical team.
Annual professional training and development.
Ongoing support with personalised career progression opportunities.
Substantial employee discounts on dental treatments.
Comprehensive staff benefits including financial wellbeing tools and shopping discounts.
Exceptional team support with access to specialists across disciplines.
Strong in‑house training and development with growth opportunities.
Where applicable, Zental coversGDC, indemnity and DBS costs.
All core CPD and extended training costs funded by Zental.
Employee Referral Scheme (earn up to £2,950 per referral).
Modern surgeries with advanced dental software and support systems.
Access to exclusive Zental benefits and rewards.
Highly competitive and dependent on experience, with performance incentives linked to conversion success and business growth
If you would like to find out about all our career opportunities, please visit our careers section on our website.
Zental provides third-party verification of business claims by auditing data and validating sources, then issuing a trust badge displayed on a client’s website and sales materials. How it works: an external auditor reviews marketing and sales claims, case studies, client lists, and financial or impact data (including anonymous data points), performs data validation and source authenticity checks, and then awards a verification badge that signals verified proof of claims. How it differs: it combines independent data validation with source verification across a range of claim types, offering a visible, externally backed badge to boost credibility beyond internal assurances. Goal: help businesses build customer trust and credibility by providing verifiable proof of their data-driven claims.
Explore more opportunities at Zental