Emergency Medical Services Communications Coordinator
Northwell Health
Emergency Medical Services Communications Coordinator
Northwell Health
Nonprofit health system in New York and Connecticut
Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.
Job Responsibility
Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.
Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
Responds to and coordinates with posted units following the Deployment Monitor in an expedient manner.
Follows dispatch orders adhering to approved policies and procedures.
Maintains accurate records for ambulances.
Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
Handles and coordinates scheduled transports in a timely manner.
Clarifies policies or procedures, and any other matters that may occur, as appropriate.
Participates in all required safety and back-up drills.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
High School Diploma or equivalent required.
1-3 years of technical experience, required.
Valid New York State Department of Health Emergency Medical Technician certification, required.
AHA Healthcare Provider CPR certification, required.
Minimum Salary/Range*: 70,470.0000
Maximum Salary/Range*: 116,870.0000
Nonprofit health system in New York and Connecticut
Northwell Health is a nonprofit health system serving patients across New York City, Long Island, the Hudson Valley and Connecticut through hospitals and outpatient practices. Its network combines hospitals for complex care, community hospitals and specialty centers such as Cohen Children's Medical Center and Zucker Hillside Hospital. The system coordinates hospital, ambulatory and post-acute care, with philanthropy supporting its community mission. Its research institutes and partnerships with Hofstra University connect patient care with medical discovery and training for doctors, nurses and physician assistants. Founded in 1997, Northwell is headquartered in Lake Success, New York.
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