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Kaiser Permanente

Integrated healthcare provider and payer platform

Emergency Services Assistant

Nursing & Frontline Patient CarePosted on Nov 9
Full-timeLos Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least six months (1,040 hours) of experience within the past two years in hospital acute care, in the field, or in an Emergency Department as an EMT or Paramedic; this requirement is waived for current KP Coalition employees.
  • A California Paramedic Certificate or California Emergency Medical Technician Certificate.
  • Basic Life Support certification.
  • Good verbal and written communication skills.
  • Knowledge of a PC or mainframe computer system, or willingness to be trained.

Responsibilities

  • Perform routine patient-care duties under direct supervision and assignments from the Registered Nurse in charge of Emergency Services, and assist in treatment rooms.
  • Complete documentation and serve as an information source for patients when appropriate.
  • Adhere to nursing-care standards and promote teamwork among coworkers.
  • Instruct patients on general health and basic self-care procedures, clarify physician orders with patients or parents, and teach patients to use home equipment.
  • Administer first aid; apply orthopedic appliances and dressings; perform urinary catheterizations, bladder irrigations and installations, suctioning, throat irrigations, enemas, inhalation therapy, surgical preparation, wound irrigation and packing, and other assigned treatments.
  • Follow infection-control procedures and initiate emergency procedures, including CPR; provide emergency treatment and respond to Code Blues.
  • Safely lift patients; monitor vital signs and bleeding; observe machine monitors; prepare and position patients for procedures; and record vital signs, height, weight, and other observations.
  • Obtain patient specimens, prepare samples for laboratory analysis, perform waived testing such as blood glucose, urine dip, and pregnancy tests, and check vision using a Snellen chart.
  • Assist physicians in obtaining tissue specimens and biopsies; restrain or support patients during procedures; and select and pass instruments.
  • Deliver food trays and heat and serve patient meals.
  • Schedule, cancel, or reschedule appointments when necessary; direct members to the appropriate department; ask patients about the nature of illness and medical problems; and make an initial assessment of patient condition.
  • Complete maintenance forms, laboratory, X-ray, diagnostic-test or specialized-test requisitions, and referral forms as needed; obtain patient signatures on consent forms; and record procedures and activities during emergencies.
  • Transport patients to designated areas and route or transport laboratory specimens and procedure trays.
  • Ensure equipment is available for procedures and examinations; assemble and disassemble equipment and instruments; check and stock emergency supply carts; and verify defibrillator function.
  • Set up and organize examination rooms, select instruments and equipment, set up instruments and surgical trays, and stock and restock treatment and procedure rooms.
  • Rinse and clean instruments and equipment and maintain a clean work area.
  • Train and orient new or less-experienced personnel; answer call lights and telephones, take messages, and locate personnel using a paging system or other available technology.
  • Perform other directed activities and responsibilities from time to time, such as EKGs.

Desired Qualifications

  • Competency performing 12-lead EKGs.
  • Knowledge of sterile technique.
  • Bilingual ability.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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