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TikTok

Short-form video platform with ads

Creator Partnership Manager - TikTok Local Services

Customer SuccessConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 3 years of experience in creator operations, influencer marketing, content partnerships, e-commerce, marketplace operations, growth operations, or a related field.
  • Strong understanding of creator ecosystems, content-driven growth, and how creators influence user behavior and business outcomes.
  • Ability to analyze performance data, identify key issues, and use insights to guide creator and business decisions.
  • Ability to build trust with creators and collaborate effectively with cross-functional teams.
  • Ability to manage multiple creators, campaigns, and priorities simultaneously.

Responsibilities

  • Manage a portfolio of TikTok GO creators and drive their growth across activation, content output, campaign participation, audience engagement, conversion, and business results.
  • Develop tailored growth strategies for creators at different stages, from newly onboarded creators to high-performing partners with scaling potential.
  • Review creator performance regularly to identify opportunities across content direction, product and service suitability, audience response, traffic efficiency, and conversion behavior.
  • Turn data, creator feedback, and business priorities into practical action plans that creators can apply in their day-to-day operations.
  • Build structured creator development programs supporting onboarding, activation, content improvement, campaign readiness, and long-term monetization.
  • Guide creators on content positioning, storytelling, audience engagement, offer selection, and operating rhythm to help them build sustainable growth habits.
  • Identify promising creator success cases and package learnings into examples, playbooks, and best practices for the wider TikTok GO ecosystem.
  • Support key campaign and business initiatives by preparing creators, aligning expectations, monitoring progress, and following up on performance outcomes.
  • Work with Category, Product, Campaign, Operations, and Finance teams to improve creator opportunities, remove execution blockers, and strengthen platform support mechanisms.
  • Act as the main operational partner for creators, helping them navigate TikTok GO priorities, tools, processes, and growth opportunities.
  • Communicate platform goals and campaign requirements clearly and in a creator-friendly way, ensuring creators understand what to focus on and how to improve.
  • Collect creator insights, operational pain points, and market feedback, then translate them into recommendations for product, process, and program improvements.
  • Build and maintain a pipeline of high-potential creators who can become long-term partners and contribute to TikTok GO growth.
  • Create and refine creator education materials, operating guides, training content, and repeatable workflows that improve creator efficiency and quality.

Desired Qualifications

  • Experience working with TikTok creators, agencies, multi-channel networks (MCNs), local services, lifestyle, travel, food, experience-based businesses, or marketplace/e-commerce platforms.
  • Demonstrated experience improving creator performance, scaling creator programs, increasing conversion, or building operational processes from the ground up.
  • Strong commercial judgment and ability to connect creator behavior, user needs, and business goals.
  • Comfort working in a fast-moving environment where priorities may evolve quickly.
  • Entrepreneurial mindset, strong ownership, and willingness to test, learn, and iterate.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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