Integrated Health Coach
Vanna Health
Integrated Health Coach
Vanna Health
Care coordination for severe mental illness.
$26-$28/hour | Full-Time | Hybrid | M-F 9AM-5PM
Rate depends on language proficiency (Spanish fluency at $28/hr)
Location: Across Nassau County — wherever members need you most!
Work Model: Hybrid — home-based and community-based. Coaches complete remote responsibilities from home and travel regularly throughout Nassau County to meet members in their homes and communities.
Vanna Health is transforming community‑based behavioral health by strengthening the ecosystem of support around individuals living with serious mental illness. We believe that belonging, stability, and human connection are foundational to recovery and long‑term wellbeing.
Our model integrates value-based payment structures, modern technology, and deep partnerships across behavioral health, primary care, hospitals, payers, clubhouses, and community‑based organizations. In communities where resources are limited, Vanna deploys highly trained coaches and care managers to ensure members receive consistent, high‑quality support.
Founded in 2021, Vanna Health is led by mission‑driven entrepreneurs committed to culturally competent care for all individuals regardless of race, ethnicity, religion, sexual orientation, or gender identity. With modern tools, robust development pathways, and a culture grounded in diversity, equity, inclusion, and belonging, we are redefining what it means to work in community health.
Vanna is seeking Integrated Health Coaches with a deep passion for supporting individuals with behavioral health challenges as they build fulfilling, connected lives within their communities. Coaches are responsible for locating and engaging members, building trusting relationships, and providing exceptional coaching, advocacy, and support throughout their recovery journey.
This partnership begins with understanding each member’s personal goals and connecting them to the right resources to achieve those goals. Coaches play a critical role in both physical and behavioral health coaching, collaborating closely with clinicians and specialists to ensure members receive coordinated, high‑quality care.
We believe strongly in the power of human‑to‑human interaction. Coaches meet members where they are within their communities, at their homes, and through phone, text, and email. Your insight and lived experience will be deeply valued as we continue improving the member experience, informed by the voices of our population and the communities that support them.
Conduct initial outreach to eligible members through phone, virtual, and in-person interactions
Engage and build trust: Locate and engage members in their communities, establishing strong, collaborative relationships with members and their care teams
Achieve enrollment goals: Meet daily enrollment and engagement targets to support program growth and member impact
Support recovery and self-determination: Partner with members to develop, track, and achieve personal recovery goals
Provide role modeling and encouragement: Serve as a consistent, positive presence throughout each member's recovery journey
Facilitate wellness and coping strategies: Encourage healthy behaviors and coping strategies that promote physical and behavioral health
Deliver physical health coaching: Provide physical health coaching in accordance with Vanna training and program guidelines
Drive continuous improvement: Share feedback with Vanna's technology and operations teams to improve workflows and the member experience
Maintain accurate and timely documentation while complying with HIPAA, health plan requirements, and Vanna Health policies
Minimum of 2 years of experience working directly with individuals living with serious mental illness
Experience working within Long Island communities
Excellent verbal and written communication skills
Strong organizational and time management skills with the ability to work independently in a remote environment
Comfortable using technology and learning new software quickly
Willingness to become proficient in Google Workspace (Gmail, Calendar, Docs), Zoom, Slack, and other required technology platforms
High school diploma or equivalent
Driver’s license and willingness to use a personal vehicle
Preferred Qualifications
Bilingual fluency in Spanish
Certified Peer Specialist Training
Experience supporting individuals with Substance Use Disorders
Previous success working remotely; strong adaptability, organization, and proactive communication
Ability to commute to Manhattan for day 1 of training (travel cost will be reimbursed in accordance with Vanna’s travel policy)
Dedicated home office with a private, HIPAA-compliant workspace and reliable high-speed internet for long-term remote work
Ability to travel throughout Nassau County using a personal vehicle to meet with members in the community
Ability to spend a significant portion of the workday in the field meeting members, as needed
Full health, dental, and vision coverage
401(k) retirement plan available
Care coordination for severe mental illness.
Vanna Health supports people with serious mental illnesses by coordinating care across the health system and partnering with payers, providers, and community-based organizations to improve outcomes and lower costs. Its approach blends technology with hands-on care, employing roles like full stack engineers, care coordinators, and care team leaders to connect patients with services and manage care plans. Unlike peers that focus on a single setting, Vanna Health’s model emphasizes collaboration across stakeholders and long-term patient outcomes, backed by a team drawn from healthcare startups, analytics, and legal fields. The goal is to help individuals with serious mental illnesses live meaningful, healthy lives by reducing barriers to care and delivering sustainable, value-based support.
Explore more opportunities at Vanna Health