Integrated Health Coach
About the job
- At least 2 years of experience working directly with individuals living with serious mental illness.
- Experience working within Long Island communities.
- Strong verbal and written communication skills.
- Strong organizational and time management skills and the ability to work independently in a remote environment.
- Comfort using technology and learning new software quickly.
- Willingness to become proficient in Google Workspace, including Gmail, Calendar, and Docs, Zoom, Slack, and other required technology platforms.
- High school diploma or equivalent.
- Valid driver's license and willingness to use a personal vehicle.
- Ability to commute to Manhattan for day one of training; travel costs will be reimbursed in accordance with Vanna's travel policy.
- Dedicated home office with a private, HIPAA-compliant workspace and reliable high-speed internet for long-term remote work.
- Ability to travel throughout Nassau County using a personal vehicle to meet members in the community.
- Ability to spend a significant portion of the workday in the field meeting members, as needed.
- Conduct initial outreach to eligible members through phone, virtual, and in-person interactions.
- Locate and engage members in their communities, building trust and strong collaborative relationships with members and their care teams.
- Meet daily enrollment and engagement targets to support program growth and member impact.
- Partner with members to develop, track, and achieve personal recovery goals.
- Serve as a consistent, positive presence throughout each member's recovery journey through role modeling and encouragement.
- Encourage healthy behaviors and coping strategies that promote physical and behavioral health.
- Provide physical health coaching in accordance with Vanna training and program guidelines.
- Share feedback with technology and operations teams to improve workflows and the member experience.
- Maintain accurate and timely documentation while complying with HIPAA, health plan requirements, and Vanna Health policies.
- Bilingual fluency in Spanish.
- Certified Peer Specialist Training.
- Experience supporting individuals with Substance Use Disorders.
- Previous success working remotely, with strong adaptability, organization, and proactive communication.
About the company
Vanna Health supports people with serious mental illnesses by coordinating care across the health system and partnering with payers, providers, and community-based organizations to improve outcomes and lower costs. Its approach blends technology with hands-on care, employing roles like full stack engineers, care coordinators, and care team leaders to connect patients with services and manage care plans. Unlike peers that focus on a single setting, Vanna Health’s model emphasizes collaboration across stakeholders and long-term patient outcomes, backed by a team drawn from healthcare startups, analytics, and legal fields. The goal is to help individuals with serious mental illnesses live meaningful, healthy lives by reducing barriers to care and delivering sustainable, value-based support.
Company Size
51-200
Company Stage
Series A
Total Funding
$52M
Headquarters
San Francisco, California
Founded
2021
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Simplify's Take
What believers are saying
- Vanna closed $17 million on June 22, 2026, extending runway for expansion.
- The company reported 33% lower total medical and pharmacy costs through reduced utilization.
- June 2026 CEO Liz Kwo appointment strengthens multi-state scaling and payer-sales execution.
What critics are saying
- Revenue depends on a few payer partnerships; losing one contract slows expansion immediately.
- Full-risk SMI care needs flawless utilization management; one bad claims year crushes margins.
- If national insurers build internal SMI programs, Vanna Health becomes a replaceable vendor.
What makes Vanna Health unique
- Vanna Health takes full-risk contracts for serious mental illness, not simple care coordination.
- Its community-based coaching links housing, PCP visits, and adherence support for Medicaid members.
- Liz Kwo and Giovanni Colella combine payer-scale operations with behavioral-health delivery expertise.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account/Flexible Spending Account
- Unlimited Paid Time Off
- Paid Holidays