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Uline

Sells shipping, packaging and industrial supplies

Customer Service Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeMexicali, Baja California, MexicoMX$35.5k - MX$38k /mo

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A bachelor's degree is preferred.
  • Fluency in both spoken and written English and Spanish is required.

Responsibilities

  • Process customer orders and inquiries in a collaborative call center using customer-service technology.
  • Communicate with customers by phone, email, and chat.
  • Help customers navigate the company's website and online ordering.
  • Answer customer questions about products, pricing, and shipping.

Desired Qualifications

  • Prior customer service experience is a plus.

About the Company

Uline

Sells shipping, packaging and industrial supplies

Uline sells shipping, packaging and industrial supplies to businesses across North America, stocking materials used to pack orders and run workplaces. Its selection includes boxes, bags, safety equipment, storage products and janitorial supplies, bringing routine purchasing needs into one catalog. Customers order through its website, printed catalog or customer service team, and the company earns revenue from product sales. Regional distribution centers hold inventory and send orders through parcel and freight carriers, with delivery options based on the shipment and destination. Founded in 1980, Uline is headquartered in Pleasant Prairie, Wisconsin, United States.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pleasant Prairie, WI
Founded
1980

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