Director of Sales and Marketing

Job Description

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to:

• Develop Sales strategies & tactics that align and support the hotels strategic plan
• Takes an active role in regional tourism organizations and participates in sales activities both on and off-property
• Demonstrate leadership in Revenue Management, ensuring revenues/yields are maximized based on demand and growth requirements
• Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation and driving necessary change
• Provide market intelligence & economic trends and adapts sales strategy to exceed guest expectations, generate increased revenue and ensure competitive positioning in our marketplace
• “Hires the Best” for the property-based Sales and Marketing leadership team and provides on-going coaching, training and action plans to promote development of Managers and their direct reports
• Work in collaboration with GSO’s to maximize business results
• Identifies and develops marketing communication activities, analyses marketing opportunities, develops and executes creation and distribution of collateral (online and traditional) to support business goals and destination awareness
• Manage local Public Relations initiatives and work in collaboration with regional Director of Public Relations for National/International opportunities
• Develop strong partnerships with local and external organizations to further brand/product awareness and advises brand and regional teams of brand growth opportunities
• Leads and supports the on property Conference Services team. Ensures follow-up and actions plans to build ‘Voice Of Guest’ results and meeting planner
• Prepares weekly, monthly, quarterly and annual reports as required and analyses external reports and resources to establish hotel’s market position
• Prepares and administers hotel’s budget and marketing plan to achieve total hotel revenue goals
• Maintains a strong relationship with owners and actively participates in the preparation and delivery of monthly/quarterly/annual business reviews
• Active member of the hotel executive committee.  This includes participating in hotel events, assisting with communications and playing an active role in all colleague engagement action plans
• Responsible for managing S&M expenses and payroll

Qualifications

• Minimum of 2-3 Years in Same position or equivalent
• Minimum 12-15 Years of Hotel Experience.
• Experience in Luxury hotel and Mumbai Market would be preferred
• Graduate in Business Administration, Management Studies or Hotel Management
• A reasonable understanding of the hotel industry (preferably Mumbai market)
• Exceptional computer skills (Opera, RMS, Outlook, Microsoft Excel/PowerPoint)
• Technologically savvy – can learn and use new systems quickly
• Ability to accurately and efficiently prepare requested reports
• Exceptional verbal and written English skills (French preferred but not required)

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Your experience and skills include:

• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion