Full-Time
Assistant Manager
Updated on 9/4/2026
Greene King
5,001-10,000 employees
Pub operator and brewer with brands
Compensation Overview
£37.3k - £43.5k/mo
London, UK
In Person
 Food Service & Hospitality (1) |
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- Previous experience in a hospitality leadership or supervisory role, ideally within pubs, bars, or a high-volume hospitality environment.
- Strong people management, coaching, and team development skills.
- Excellent customer service skills and a genuine passion for creating outstanding guest experiences.
- A confident leadership style with the ability to motivate and inspire a team.
- Good commercial awareness and an understanding of sales and business performance.
- Strong problem-solving skills with a proactive approach.
- The ability to remain calm, organised, and focused in a busy, fast-paced environment.
- Strong communication and interpersonal skills.
- The ability to take ownership and make decisions when required.
- A genuine interest in developing a long-term career within the hospitality industry.
- Support the General Manager with the day-to-day operation of the business.
- Lead shifts and ensure high standards of service across food, drink, and events.
- Inspire, coach, and develop team members to perform at their best.
- Deliver memorable guest experiences and encourage repeat custom.
- Identify and drive sales opportunities to support business performance.
- Maintain high standards of food safety, compliance, cleanliness, and health and safety.
- Act as a positive role model for company values, culture, and customer service.
- Take responsibility for the business and team in the General Manager’s absence.
- Help create a positive, motivating, and inclusive working environment.
Greene King is a leading pub company and brewer with about 2,600 pubs, restaurants, and hotels across the UK. It operates managed pubs, tenanted and leased pubs, Hive Franchise pubs, and Destination Brands such as Hungry Horse, Chef & Brewer, Farmhouse Inns and Flaming Grill, plus ventures in hotels. It brews beers at the Westgate brewery in Bury St. Edmunds and the Belhaven Brewery in Dunbar, selling brands like Greene King IPA, Old Speckled Hen, Belhaven Best, Level Head and Flint Eye. Its goal is to pour happiness into lives by delivering enjoyable experiences and to be “The Nation’s Most Loved Pub Brand,” differentiating itself with an integrated model of brewing, pubs, and brand concepts.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Bury St Edmunds, United Kingdom
Founded
1799
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Simplify's Take
What believers are saying
- Greene King reached two million loyalty customers on 26 August 2026, accelerating digital engagement.
- Pub Partners applications rose 26% year on year in H1 2026, reaching 1,449.
- September 1, 2026 London investment reached £15 million, with 19 more refurbishments planned.
What critics are saying
- Project Portico puts about 65 pubs up for sale, including wet-led sites, in August 2026.
- February 2026 restructuring targeted around 100 head-office jobs, signaling persistent cost pressure.
- If disposals and closures continue, Greene King shrinks its managed estate and weakens scale economics.
What makes Greene King unique
- August 2026 app unifies loyalty, bookings, ordering, payments, and rewards across 1,600 managed pubs.
- Cornerstone Pubs, launched 26 August 2026, packages value and carvery sites under one brand.
- Andrew Plunkett joined in July 2026 to push data and AI-driven operations.
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Benefits
Parental Leave
Wellness Program
Mental Health Support
Employee Discounts
Training Programs
Company News
Abbot Ale strikes gold as Greene King earns three International Beer Challenge medals. Greene King Brewery has been recognised at this year's International Beer Challenge, securing one gold and two bronze medals across its portfolio. The International Beer Challenge is one of the brewing industry's most respected competitions, recognising and promoting outstanding beers from around the world. Judged by an expert panel of brewers, buyers and industry professionals, the awards celebrate excellence across a wide range of internationally recognised beer styles. Almost 400 beers were tasted during the judging process, with Greene King's Abbot Ale securing gold in this year's awards. First brewed in 1951, Abbot Ale (5% ABV) is a traditional ale renowned for its rich fruit character, malty richness and superb hop balance. A favourite among ale drinkers, it remains one of the UK's best-loved premium ales and is available nationwide across retail and hospitality venues. Abbot Ale also secured a bronze medal at this year's World Beer Awards. Also recognised in the competition was Hazy Day Fruity IPA (4.3% ABV), which secured a bronze medal in its category. Hazy Day is a smooth, fruity IPA packed with orange, citrus and tropical notes. The name of the beer is inspired by a 16th-century tradition in Bury St Edmunds, where those convicted of minor crimes were sentenced to a day in the pillory. Completing the trio of award winners was Greene King IPA, which also received a bronze medal this year. Greene King IPA is a refreshing and easy-drinking 3.4% ABV ale with a balanced flavour profile and subtle hop character, making it a firm favourite among consumers. Matt Starbuck, Managing Director Brewing & Brands and Group Supply Chain at Greene King, said: "Beer Guild is incredibly proud to see its beers recognised at the International Beer Challenge, particularly with a gold medal for Abbot Ale - one of the most iconic beers in its portfolio. "These awards reflect the passion, expertise and dedication of our brewing teams, who work hard every day to create high-quality beers that appeal to a wide range of drinkers. From traditional ales such as Abbot Ale to newer innovations like Hazy Day Fruity IPA, we remain committed to brewing great beers that consumers can enjoy across a variety of styles and occasions." Notes to editors About Greene King Greene King is the country's leading pub company and brewer trading c2,500 pubs, restaurants and hotels across England, Wales and Scotland. At Greene King Beer Guild is passionate about delivering its purpose to 'pour happiness into lives'. That's for its customers, its team, its pub partners, its suppliers and the communities in which Beer Guild live, operate and serve. Founded in 1799 with offices in Bury St. Edmunds, Suffolk and Burton on Trent in Staffordshire Beer Guild employ around 38,000 people across the group and operate three divisions including Managed Pubs, Pub Partners and Brewing & Brands. * Managed Pubs: Its Managed Pubs division brings together its best-known pub and restaurant brands nationwide, including Greene King pubs, Hungry Horse, Chef & Brewer, Farmhouse Inns and Flaming Grill. Beer Guild offer great service, quality and value for a wide range of eating and drinking occasions. Ventures includes Hickory's, Premium (Crafted Pubs & Metropolitan Pub Company) and Hotels, which operate independently of Greene King's managed pub brands. * Pub Partners: Pub Partners runs its tenanted and leased pubs business and Hive and Nest franchise pubs. These options combine entrepreneurial independence with practical support, enabling partners to run successful local businesses within a market-leading estate. Beer Guild has c.1,000 leased, tenanted and franchise pubs. * Brewing & Brands covers the brewing sides of the business. Quality ales are brewed at the Westgate brewery in Bury St Edmunds and the Belhaven Brewery in Dunbar. Its industry-leading portfolio includes Greene King IPA, Abbot Ale, Ice Breaker and Belhaven Best and its premium beers, Level Head and Hazy Day, brewed for the modern-day drinker.
End of an era: IT veteran Peter Frost waves goodbye to Greene King and says hello to Primark. Peter Frost has announced his departure from Greene King, where he spent the past 22 years, and a new gig at Primark as Head of Service. He starts work at the value clothing and homeware retailer today. In a LinkedIn post, Frost, who was Head of said: "Well, that's it. 22 years and my final walk out of Greene King, a place that's given me so much. I started as a one year FTC in my twenties without a care in the world, and leave in my mid-forties as a leader of an amazing support team that achieved things beyond my expectations and married with two amazing boys." "There are so many people I could mention here who have shaped, guided and supported me, but also been those critical friends who are crucial for keeping you grounded and well rounded. You all know who you are, and thank you!" He added: "Now it's time for two weeks with the family to reflect, relax and recuperate, before I start the next adventure with Primark as Head of Service on 1st September. I can't wait for the next chapter and if it's half as good as the last one then I will be very happy." 2026 RTIH Innovation Awards The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world. Its winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November. Its 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson. In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: "This is the awards' fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA's HQ in the West End." "But I'm conscious of the fact that, to quote the legend that is Taylor Swift, You're only as hot as your last hit, baby. So, this year we've moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records." He added: "This year's submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable." Congratulations to its winners, and a big thank you to its sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended its 2025 gathering.
Greene King loyalty programme reaches two million customers. August 26, 2026 Greene King has reached two million customers registered with its loyalty and rewards programme less than a year after launching its integrated app. The milestone marks the next stage in the pub company's loyalty strategy, with Greene King now introducing 'Missions', which will allow customers to complete set targets in order to unlock rewards. The Greene King app combines its loyalty programme with pub search, bookings, ordering and payment functionality alongside exclusive offers and rewards. During the football season, customers can also access a 10% matchday discount during selected Premier League and Championship fixtures shown across participating Greene King pubs. The app operates across Greene King's 1,600 managed pubs and is designed to reduce queuing while giving customers access to menus, booking options and personalised rewards from one platform. Greene King said summer sporting events and payday promotions have contributed to increased registrations and awareness of the programme. Clair Preston-Beer, Chief Commercial and Digital Officer at Greene King, said: "This is an exciting time as we see our customers continue to enjoy the benefits of our app, loyalty and rewards. "The summer of sport and pay day weekend offers have driven more sign-ups and more awareness, and customers are loving the rewards and offers which they can unlock. "Thanks to insight into customer behaviour, we have a greater understanding on how we can connect and reward their loyalty with our pubs and brands. "Having an integrated app allows customers to easily browse menus and book drinks, dining and sports, and this is a further evolution with options to drive loyalty through exclusive rewards and offers." Other features within the app include Pub Finder, allowing users to search for nearby Greene King venues and filter them according to features including beer gardens, children's play areas and dog-friendly facilities. New customers can also access Spin to Win, giving registered users the opportunity to win rewards including a main course, dessert or pint. Interactive games include Pub Match, which enables customers to compete on leaderboards for potential vouchers, with transactions providing additional opportunities to play. Score King allows customers to predict Premier League results and earn rewards for correct score predictions. The Order & Pay function enables customers to view menus and order directly from their table using saved card details, Apple Pay or Google Pay, alongside live waiting-time information. The introduction of Missions will further develop Greene King's use of the app to personalise rewards and encourage engagement across its pub estate. Associated Articles The Boot in Histon to Reopen Following £250,000 Refurbishment Provides wider Greene King sector context around investment in the customer experience, with Heartwood Collection upgrading an established community pub while introducing events and activities designed to encourage repeat visits and local engagement. Tynemouth Community Pub Reopens Following £168,877 Refurbishment Adds relevant pub customer experience context, with The Dolphin investing in its bar, lounge, dining and outdoor areas while maintaining regular entertainment, live sport and community activity to build customer engagement. Walkden Community Pub Reopens Following £170,000 Refurbishment Provides further pub engagement context, with the Vulcan Inn combining significant refurbishment investment with live sport, entertainment and community initiatives designed to strengthen its relationship with local customers.
Greene King launches new Cornerstone Pubs brand. 21-Aug-2026 Last updated on 21-Aug-2026 at 12:05 GMT Greene King is bringing a collection of its value and carvery pubs together under a new soft brand within its managed estate. Cornerstone Pubs will launch from 26 August and will sit within Greene King's managed pubs portfolio. Join our whatsapp channel: the Morning round-up. Get the biggest pub trade stories straight to your phone. Listen to our one-minute daily news briefing and receive breaking news, exclusives and sector updates throughout the day. Remember to turn notifications on in the top right corner! The group said the new proposition would focus on "everyday great value" in community focused pubs, while allowing individual sites to retain their existing character and local feel. The move brings together pubs that previously sat within Greene King's value and carvery formats. Value led offer. Clair Preston Beer, chief digital and commercial officer at Greene King, told the Morning Advertiser (MA): "We continue to invest in our core estate and set our pubs up for long term success with a clear focus on our customers. "Cornerstone Pubs helps to strengthen our value led offering in local communities across the country, bringing together our existing value and carvery formats to enhance customer experience and drive operational excellence." Each pub will continue to be run by its existing team and remain connected to its local community. Over time, some sites may introduce further changes, including menu updates, entertainment or refreshed branding. Estate strategy. The move comes as Greene King continues to reshape its estate. Earlier this month, the pubco confirmed it was reviewing around 65 pubs for potential sale, following previous plans to convert or sell around 300 managed sites as part of a wider estate strategy. At the time, Greene King said funds raised from disposals would be reinvested into its core estate, while some sites would move into its Pub Partners estate through leased, tenanted or franchise models. The launch comes as operators continue to segment pub estates around clearer customer occasions, including accommodation, food, sport, community and experience led visits. Lumina Intelligence's UK Pub & Bar Market Report 2026 said operators were increasingly shaping estates around more defined missions as they look to drive frequency and protect spend. It also follows a period of activity across Greene King's wider portfolio. The group reported that applications to run its Pub Partners sites were up 26% year on year in the first half of 2026, reaching a record 1,449 applications. The pubco also said occupancy across its Pub Partners estate stood at 97%, while it had invested almost £10m in upgrades and refurbishments during the first half, with a further £17m planned by the end of the year.
Shurvinton leaves Greene King for GDK. Wayne Shurvinton has joined premium kebab brand German Doner Kebab. Aug 18, 2026 Wayne Shurvinton has left pub operator and brewer Greene King to joining premium kebab brand German Doner Kebab (GDK). Shurvinton was managing director of partnerships and ventures for Greene King. He joins GDK on 1 September as its new CEO, succeeding Simon Wallis, who is stepping down from the role. GDK's new CEO has also served as chief customer officer for Pizza Hut UK & Europe. At Greene King, he had responsibility for a portfolio of business units encompassing franchise pubs, hotels and restaurant brands spanning approximately 1,200 units. "I am hugely excited to be joining GDK," he says. "It is a distinctive brand with a compelling product, a strong network of franchise partners and considerable potential for further growth in the UK and internationally. "I have spent a significant part of my career working with franchise businesses and have seen first-hand what can be achieved when a great brand, talented people and ambitious franchise partners are aligned behind a clear strategy. "My immediate priority will be to spend time with our franchise partners, restaurant teams and colleagues across the business, listening and learning, while ensuring we continue to deliver an outstanding experience for our customers. I look forward to working with the Board, the leadership team and the entire GDK network to realise the considerable opportunity ahead." Based in Glasgow, Scotland, the GDK brand has grown to over 180 restaurants across the UK, continental Europe, North America the Middle East and South Asia.