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Pineapple Contracts

Digital Workplace & Technology Lead

Enterprise ApplicationsUpdated on Nov 5
Full-timeAylesford, UK

About the Job

Requirements

  • Strong working knowledge of Microsoft 365, digital and cloud applications, and administration of modern business platforms.
  • Experience managing application configurations, user provisioning, software licensing, role-based permissions, and employee onboarding and offboarding processes.
  • Practical understanding of automation, smart and AI-enabled technologies and tools, with the ability to identify, evaluate, and implement solutions that improve efficiency and productivity.
  • Awareness of security principles, data protection, technology policies, and regulatory requirements, with the ability to assess and respond to changes affecting applications and services.
  • Problem-solving skills and the ability to evaluate technology effectiveness, identify opportunities for optimisation, reduce complexity, and maximise the value of existing investments.
  • Ability to work independently within a small IT team while collaborating with stakeholders and external partners.

Responsibilities

  • Govern, maintain, and maximise the value of new and existing technology investments, ensuring they remain effective, relevant, and aligned with business needs.
  • Simplify technology operations, reduce complexity, and drive efficiencies across the IT function and wider business.
  • Oversee the administration, integration, and effective adoption of approved digital applications, AI-powered tools, and technology solutions.
  • Balance technical capability, security, business requirements, and user experience when designing and implementing technology solutions.
  • Manage employee onboarding, role changes, and offboarding across digital applications, including account provisioning, licensing, permissions, and security access.
  • Review and manage application configurations, functionality, and system changes in response to product updates, evolving capabilities, and organisational policies.
  • Monitor and respond to country-specific and global regulatory requirements, industry standards, and relevant technology developments.
  • Proactively assess application changes and emerging capabilities, identifying required actions, risks, and opportunities for improvement.
  • Collaborate with internal stakeholders and external technology partners to enhance service delivery, streamline operations, and support global business requirements.
  • Work closely with the manager to implement appropriate security controls, address technology risks, and support regulatory compliance.
  • Contribute to the development, maintenance, and application of IT policies, procedures, protocols, operational playbooks, and audit processes.
  • Develop and maintain accurate technical documentation, knowledge resources, and user guidance to support consistent, secure, and effective technology operations.

About the Company

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