U

Uber

Connects people with rides, meals and groceries

Account Management Intern

Account ManagementPosted on Nov 10
Internship · Winter 2027London, UKNo salary listedIn-person

About the Job

Requirements

  • Currently enrolled in a Bachelor's or Master's degree program, or have graduated less than six months ago, with graduation by October 2027.
  • Available for a full-time, six-month internship starting February 1, 2027.
  • Proficient in Excel or Google Sheets, including data extraction and analysis.
  • Fluent in English.
  • Able to communicate effectively and manage stakeholders.
  • Open to exploring full-time opportunities with Uber following the internship if a role becomes available.

Responsibilities

  • Support the Account Management team across a set of accounts and track commercial key performance indicators, including gross merchandise value, order volume, conversion rate, basket size, and customer retention.
  • Engage directly with restaurant partners to conduct churn-prevention interviews, gather qualitative feedback on the platform experience, identify growth opportunities, and recommend commercial solutions.
  • Support the sale of Ads and Offers products by articulating their value and helping partners adopt them.
  • Manage outbound partner conversations with clear commercial objectives.
  • Translate data into narratives that drive partner action.
  • Run structured performance diagnostics to identify where a partner is underperforming against benchmarks and why.
  • Develop and test hypotheses about the drivers of partner revenue and work with the team to act on them.
  • Execute performance marketing campaigns, promotions, visibility boosts, and pricing experiments, and track return on investment.
  • Identify where marketing investment will generate the highest incremental return for a partner.
  • Analyze post-campaign data, draw conclusions, and feed learnings into future strategy.

Desired Qualifications

  • SQL experience is a plus but is not required.

About the Company

Uber

Connects people with rides, meals and groceries

Uber runs digital marketplaces that connect people seeking rides, meals and groceries with drivers, couriers and local merchants. Its Uber app includes private and shared rides, while Uber Eats lets customers order from restaurants and stores for delivery or pickup. The apps match requests with nearby service providers, handle payment and show trip or order progress, with revenue coming from service fees charged on transactions. Uber Freight connects businesses shipping goods with trucking companies and sells managed transportation services, extending the group's software beyond consumer trips. Founded in 2009, Uber is headquartered in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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