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AAA Club Alliance

Automotive membership and travel services

Retail Cashier

Part-Time
$18.82 - $24/hr
Entry
Laurel, MD, USA
In Person
RetailCheckout & Customer Service

About the job

Requirements
  • Previous sales and customer service experience, particularly in a cash-handling position, is required.
  • Effective written and oral communication skills are required to engage customers and articulate the value of AAA memberships.
  • Ability to navigate multiple websites and programs, with computer proficiency for multitasking in a fast-paced retail environment, is required.
  • Notary Public designation or willingness to obtain it within six months of employment is required.
  • A high school diploma or equivalent is required.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings, are required; this may include the ability to obtain necessary membership licenses or other licenses required to perform the essential functions of the position.
Responsibilities
  • Handle payments for all store transactions efficiently and accurately.
  • Reconcile daily transactions and prepare bank deposits at the end of each shift.
  • Greet and assist customers, ensuring their needs are met promptly and courteously.
  • Consistently upsell and cross-sell AAA products, including new memberships, credit cards, and insurance referrals.
  • Process passport photos and issue International and Inter-American Driving Permits as required.
  • Provide backup assistance with Tag and Title and IDEMIA services, if applicable.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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