Community Engagement Manager

Community Engagement Manager

Velsera · United States (Remote) · Full-time · Posted 2026-11-05

Workplace: remote

Department: Customer Success

Description

Community Engagement Manager 

About Velsera 

Medicine moves too slow. At Velsera, we are changing that. 

Velsera was formed in 2023 through the shared vision of Seven Bridges and Pierian, with a mission to accelerate the discovery, development, and delivery of life-changing insights. 

Velsera provides software and professional services for: 

• AI-powered multimodal data harmonization and analytics for drug discovery and development 
• IVD development, validation, and regulatory approval 
• Clinical NGS interpretation, reporting, and adoption 

With our headquarters in Boston, MA, we are growing and expanding our teams located in different countries! 

What will you do? 

Educate the research community: 

• Create content to help researchers learn how to use Velsera platforms including written tutorials and video tutorials. Examples of platforms include, but are not limited to, the National Cancer Institute’s Cancer Genomics Cloud and the National Heart, Lung, and Blood Institute’s BioData Catalyst 

• Plan and lead training sessions and workshops for user groups ranging from 5 users to 100 users 

• Present the value of Velsera platforms to the research community at conferences, workshops, and consortia meetings 

• Create a strategy to grow our user base 

Grow the number of researchers using Velsera platforms: 

• Strategically reach out to communities of interest and provide information on how our platforms can enable their research 

• Engage with users of Velsera platforms, understand their research questions, and help them successfully carry out their study on the platform 

• Deeply understand users’ needs and help incorporate their feedback into the Velsera product roadmap 

• Work independently, take ownership, and responsibility for delivery of milestones

Requirements

What do you bring to the table? 

Required: 

• Excellent communications skills applicable to a wide audience that includes users, researchers, funding agencies, and internal stakeholders 
• Experience conducting genomics experiments or analyzing omics data (e.g. RNA-seq, Exome-seq, ChIPseq, proteomics, imaging analysis etc.) 
• Enthusiasm for teaching others and making highly technical concepts accessible to a wide audience 

Nice to have: 

• Ability to program in R and/or Python 
• Knowledge of the clinical applications of genomics in a wide range of therapeutic areas and understanding of the challenges researchers face when integrating genomics into clinical workflows 
• Experience with large scale -omics data processing on the cloud and/or high-performance computing
  Education and experience: 
• PhD or MS in genomics, bioinformatics, molecular biology, engineering, or related discipline required 
• Experience running workshops, user groups, or other large user-engagement events preferred 

Benefits: 

• Flexible Work & Time Off - Embrace hybrid work models and enjoy the freedom of unlimited paid time off to support work-life balance. 

• Health & Well-being - Access comprehensive group medical and life insurance coverage, along with a 24/7 Employee Assistance Program (EAP) for mental health and wellness support. 

• Growth & Learning - Fuel your professional journey with continuous learning and development programs designed to help you upskill and grow. 

• Engaging & Fun Work Culture - Experience a vibrant workplace with team events, celebrations, and engaging activities that make every workday enjoyable. 

• & Many More...

Apply

Apply at Velsera

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