Director of Product Design

The role

As a Director of Design, you will have an opportunity to imagine the future of personal finance, drive new initiatives, set a high standard for excellence across the design organization, and collaborate with a multi-disciplinary set of stakeholders and leadership. Your primary responsibility will consist of overseeing work across our suite of loan products. Additionally, you’ll be responsible for collaborating horizontally to connect opportunities across our larger product suite to ensure a cohesive member experience. 

As a leader across Research & Design, you’ll also have critical responsibilities to help grow the organization through establishing best practices, coaching, mentoring, and driving team-building activities. You’ll often collaborate with other Research & Design leaders as well as Marketing & Brand creative leaders to cultivate a strong creative community and culture.

SoFi has achieved significant growth in a short period of time. Our ambitious plans will only continue with the addition of great talent and that starts with you. ​

What you’ll do: 

• Define the design strategy for our Lending Product Suite
• Collaborate with key partners including Product, Engineering, Business, Marketing & Ops
• Strategize on roadmaps and priorities with key cross-functional leaders
• Ensure strong design practices from concept to launch, resulting in high quality, polished launches. 
• Model strong communication skills and ability to influence a diverse group of stakeholders.
• Leverage data and research investigations to build strong points of view on product direction
• Collaborate directly with the Research & Design Leaders to ensure a coherent single SoFi experience, beyond your primary product & feature areas. 
• Spearhead critical efforts in process, craft and execution 
• Mentor, inspire, and grow members of the larger Research & Design team

What you’ll need:

• 12+ years of experience successfully shipping products and features from start to finish
• 5+ years leading teams of designers
• Entrepreneurial mindset and passion for building a business
• Able to effectively communicate design solutions to all audiences, inclusive of executive leadership & the C-suite
• Strong project planning, time management, and collaboration skills
• Able to deeply understand business goals and outcomes by leveraging the use of data analytics, user testing, and research to inform and validate design decisions and focus on constant improvement
• Expert in best practices in UX, design, and information architecture across responsive Web, iOS & Android
• Experience with current design tools (Figma, Adobe Creative Suite, etc.)
• Experience working in an Agile development environment using tools like Jira and Confluence
• A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design

Nice to have:

• Experience working in the personal finance space
• Experience working in both marketing and product design settings