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Marriott International

Manages and franchises hotels around the world

Director of Human Resources

HR Generalist & Employee RelationsPosted on Nov 11
Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

  • A 2-year degree from an accredited university in Human Resources, Business Administration, or a related major, plus 4 years of experience in human resources, management operations, or a related professional area; alternatively, a 4-year bachelor's degree in Human Resources, Business Administration, or a related major, plus 2 years of relevant experience.

Responsibilities

  • Contribute human resources generalist knowledge and expertise for a designated property, working with considerable independence and developing processes aligned with broader business objectives.
  • Deliver HR services and a Human Resource Business Plan aligned with property and brand strategies.
  • Execute and follow up on engagement survey activities.
  • Build talent management ranks in support of property and regional diversity strategy.
  • Translate business priorities into property HR strategies, plans, and actions; implement and sustain HR initiatives at the property.
  • Coordinate property human capital reviews and lead succession planning activities at the property and in the market, as appropriate.
  • Lead assessment of the property leadership pipeline through the human capital review process and assist with follow-up.
  • Use proactive approaches to affect performance outcomes or control costs.
  • Monitor property managers’ and employees’ effective use of myHR.
  • Lead and participate in succession management and workforce planning; own HR strategy and execution.
  • Serve as change manager for initiatives with significant employee impact.
  • Attend owners’ meetings as a property executive committee member and explain HR results, including retention statistics, critical open positions, employee satisfaction, and training initiatives and results, in the context of owner priorities.
  • Supervise on-property Human Resources staff and market-based Human Resources Specialist resources where appropriate.
  • Analyze open positions to balance existing talent development with business needs.
  • Coach and facilitate the selection and interviewing process.
  • Identify opportunities in work processes and staffing optimization.
  • Make staffing decisions to manage the property talent cadre and pipeline.
  • Develop staffing strategy with hiring managers, consulting on hiring practices, compensation, and benefits.
  • Monitor sourcing processes and staffing outcomes.
  • Ensure managers are competent in assessing and evaluating hourly staff.
  • Maintain current knowledge of internal and external compensation and work competitiveness.
  • Lead planning of the hourly employee total compensation strategy.
  • Promote effective communication and use of total compensation systems, tools, programs, and policies.
  • Participate in quarterly internal equity analysis, review internal equity reports, and surface issues requiring resolution.
  • Create and implement total compensation management packages and offers, particularly recognition and incentive programs directed toward property priorities.
  • Ensure property HR staff complete duties and responsibilities specified in their job descriptions.
  • Ensure property HR staff are trained in employee-related HR information so they can appropriately respond to employees.
  • Advise property HR staff on employee relations questions and issues.
  • Reinforce positive employee relations concepts.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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