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The Salvation Army

Christian social services nonprofit

Case Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSyracuse, NY, USA$24 - $25 /hr

About the Job

Requirements

  • A bachelor's degree in human services is preferred; equivalent education and experience will be considered.
  • Experience with word processing, database entry, internet use, and Microsoft Excel is preferred.
  • Maintain a flexible work schedule according to individual client needs, including late afternoon or evening hours as needed.
  • Have strong time management skills and the ability to work independently.
  • Have a New York State driver's license that meets The Salvation Army insurance requirements.

Responsibilities

  • Conduct intake, evaluations, and assessments of prospective clients.
  • Work collaboratively with clients to develop individualized service plans.
  • Provide brokerage, networking, advocacy, and referrals to youth service agencies and programs.
  • Carry out individual client sessions, home visits, and agency visits.
  • Offer counseling and contact to family members where appropriate.
  • Maintain statistical accountability and fulfill contractual obligations associated with applicable funding sources.
  • Assist with outreach activities as requested or appropriate.
  • Act as a team member and collaborate with other agency programs.
  • Maintain all written information for complete case records.
  • Demonstrate cultural competence, integrate this understanding into daily responsibilities, and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Desired Qualifications

  • Experience with word processing, database entry, internet use, and Microsoft Excel.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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