Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Senior Analyst - Global HR Shared Services

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

Strong knowledge of EMEA human resources processes, employee lifecycle, and human resources operations.
Proven experience in EMEA human resources operations and experience supporting US, UK, or APAC regions.
Ability to perform time-bound human resources operations activities in a dynamic global environment.
Strong knowledge of human resources systems, automation, and ticketing tools.
Bachelor's or master's degree.
Good understanding of end-to-end human resources operations concepts.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Strong analytical skills and stakeholder management capability.
Good typing speed and written and verbal communication skills.
Ability to adapt quickly.

Responsibilities

Handle new hires, resignations, and data management processes for the EMEA region.
Handle background verifications and employee referencing for the EMEA region.
Handle maternity and paternity employee risk assessment processes and reports for EMEA.
Manage employee profiles and troubleshoot queries related to logins, access roles, and passwords.
Prepare reports on absence, benefits, pensions, anniversary awards, holiday purchase, and Nordic operations.
Process invoices in various currencies and maintain vendor records.
Create process maps, key performance indicator documentation, service-level agreements, and dashboards based on client expectations and internal requirements.
Ensure compliance with local requirements and the requirements of supporting countries.
Participate in internal and external audits.
Suggest process improvements and initiate changes in response to regulatory or technology changes.
Handle transitions independently and create standard operating procedure documents.
Train new joiners and conduct brainstorming sessions and refresher sessions.
Perform other duties as assigned.

Desired Qualifications

A postgraduate degree in human resources is an advantage.

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for experienced candidates for the position of Senior Analyst – Global HR Shared Services (EMEA) to support Global HR Operations.  

Must possess strong knowledge on HR Processes, and Employee Life Cycle of EMEA

Incumbent would be responsible for creating process maps and documentation

Incumbent must possess strong knowledge on EMEA HR Operations.

Ability to work on time bound HR Operations activities of EMEA

Strong knowledge of HR Systems, Automation and Ticketing tool

Should have proven record in EMEA HR Operations

Flexibility to work in Dynamic and Global Environment .

How you'll make an impact

Responsibilities:

Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
Handling Background Verifications for EMEA Region.
Handling Employee referencing for EMEA Region.
Handling Risk Assessment process/report for Maternity/Paternity employees for EMEA.
Employee profile management: Trouble shoot queries related to login/access roles/passwords.
Working on various Reporting such as Absence, Benefits, Pension, Anniversary Awards, Holiday Purchase, Nordic reports etc.
Invoice Processing for various currencies and Vendor maintenance.
Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements.
Compliance: Ensuring local and compliances of supporting countries are adhered.
Participation in internal and external audits.
Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or changes in technology.
Able to handle transitions independently, create SOP document.
Training new joiners, conducting brainstorming sessions and refreshers.
All other duties as assigned.

About you

Qualifications:

Education

Minimum Required Degree: Bachelors or Masters.
Preferred Degree: PG in HR will be an added advantage.

Experience

Relevant experience of 4 to 7 years and should have at least worked for US/UK/APAC Regions.

Knowledge, Skills & Abilities

Good Understanding of End-to-End HR Operations Concepts.
Good interpersonal skills.
MS Office (Excel / Word / PowerPoint).
Good Typing Speed.
Good Written & Verbal Communication.
Strong Analytical Skills.
Should be able to adapt quickly.
Stakeholder Management.

Competencies

Good Communication.
Good interpersonal skills.
Adaptability.
Stakeholder Management.
Attention to detail.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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