Full-Time

Flight Controls & GNC Engineer

Unmanned Aircraft Systems

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Arlington, VA, USA

Hybrid

Travel up to 50%; home base in Arlington, VA.

US Citizenship Required

Category
Aerospace Engineering (1)
Required Skills
Data Analysis
Requirements
  • BS degree in Mechanical, Electrical, Computer, Aerospace, Controls engineering or other relevant discipline
  • minimum two years of direct experience with fixed wing Unmanned Aerial System Flight Controls and Guidance, Navigation and Control implementation
  • US Citizenship and the ability to obtain and maintain a Department of Defense Security Clearance
  • Demonstrated experience in technical project teams, assessing risk, and executing tasks to maintain the required pace to reach viable technical solutions
  • Practical experience with development or operational improvement of fixed wing UAS technology
  • Hands-on experience in software development for flight controls and in guidance, navigation and control for fixed wing systems
  • Ability to understand automation challenges or gaps, and participate in solutions-based collaborations
  • Ability to execute operations of hardware-in-the-loop simulators, conducting testing and troubleshooting of hardware/software interfaces, familiarity with software configuration management tools, version control systems, defect tracking tools, and workflows with peer review required
  • Ability to individually contribute and execute tasks assigned
Responsibilities
  • Serving as a key focal point for flight control automation
  • Translate information at the technical level and execute multiple parallel technological initiatives at any given time
  • Execute project tasks within a technical team focused on Flight Controls and GNC Automation encompassing multiple fixed wing platforms
  • Communicate and accomplish tasks with cross functional stakeholders in the execution of experimental learning experiences in a Hardware-In-The-Loop / Software-In-The-Loop ground and flight test
  • Conduct various types of data analysis in support of time sensitive developmental or operational efforts, funneling documented results back into risk management and safety workflows for additional review, procedural or safety bulletins, product support and future technological development projects
  • Support the development, planning or execution of a variety of test related activities required for internal and customer driven projects, processes, or gate reviews
Desired Qualifications
  • The ideal candidate has more than five years of directly relevant experience in the Required Qualifications and thrives working amongst a team with other highly technical engineers and business-oriented innovators.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement