Front Desk Host
About the job
- A high school diploma or equivalent is required.
- Proven experience in administrative roles, preferably in customer service or an operations department.
- Ability to work independently and meet deadlines.
- Complete both short assessments before or shortly after applying; applications with both completed are reviewed first.
- Greet customers as they enter or exit the facility.
- Answer phone calls and return voicemails promptly.
- Reply to customer and prospective-customer emails and SMS messages in a timely manner.
- Accurately process card transactions and resolve transaction or account issues.
- Respond to in-person inquiries and questions.
- Follow up on action items and ensure they are completed.
- Promote programs and upcoming events using knowledge of the business and in-person marketing skills; attend events to assist with promotion if needed or interested.
- Keep the front desk area neat and tidy and organize and maintain displays of flyers, brochures, and other marketing materials.
- Manage inventory and ensure accurate tracking and stock levels.
- Ensure customer-service technology functions properly and alert management to technical issues.
- Additional certification or a degree in hospitality or communications is a plus.
- Experience in customer service or an operations department is preferred.
About the company
Community Sports Partners operates sports programs, leagues, and facilities for children and adults in the Greater Toronto Area. Its brands include SportStars youth soccer, HoopStars basketball, Mississauga Soccer, Volleyball Mississauga, and RecRivals. Families use coached training, games, and camps, while adult players join soccer and volleyball leagues and teams rent indoor turf or gym space. The company combines program delivery with coaching, scheduling, customer service, facility operations, and shared administrative functions to support participation across its brands. Its Applewood Heights site serves multiple sports throughout the year, and the company is headquartered in Mississauga, Ontario, Canada.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Mississauga, Canada
Founded
N/A
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Simplify's Take
What believers are saying
- Participation growth creates incentive opportunities: its Mississauga basketball role discusses financial rewards for meeting participation and performance targets.
- Childcare experience creates an entry route: the Belleville coaching post treats coaching certification as an asset.
- Finance work has broad responsibility: its controller owns end-to-end accounting and partners with the CFO and department leaders.
What critics are saying
- Coaching includes administration: the basketball development post allocates five weekly hours to scheduling, recruitment, and program work.
- Youth instruction needs off-hour availability: its Belleville post requests weekday evenings or weekend mornings across summer and winter seasons.
- One listing gives conflicting work arrangements: the controller description mentions remote work but structured location data says on-site.
What makes Community Sports Partners unique
- The app joins several services: RecRivals lets users book pickup games, join leagues, and rent fields in one place.
- One turf venue supports concurrent games: Applewood Heights has eight mini goals, two full-size goals, and divider nets.
- Youth progression is organized by age: SportStars groups training, game-day matches, house leagues, and camps by birth year.
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