Community Sports Partners

Runs youth coaching, adult leagues, and sports facilities

Front Desk Host

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeOakland Park, FL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Proven experience in administrative roles, preferably in customer service or an operations department.
Ability to work independently and meet deadlines.
Complete both short assessments before or shortly after applying; applications with both completed are reviewed first.

Responsibilities

Greet customers as they enter or exit the facility.
Answer phone calls and return voicemails promptly.
Reply to customer and prospective-customer emails and SMS messages in a timely manner.
Accurately process card transactions and resolve transaction or account issues.
Respond to in-person inquiries and questions.
Follow up on action items and ensure they are completed.
Promote programs and upcoming events using knowledge of the business and in-person marketing skills; attend events to assist with promotion if needed or interested.
Keep the front desk area neat and tidy and organize and maintain displays of flyers, brochures, and other marketing materials.
Manage inventory and ensure accurate tracking and stock levels.
Ensure customer-service technology functions properly and alert management to technical issues.

Desired Qualifications

Additional certification or a degree in hospitality or communications is a plus.
Experience in customer service or an operations department is preferred.

Front Desk Host

Community Sports Partners · Oakland Park, United States · — · Posted 2026-04-14

Workplace: on_site

Description

We’re looking for positive, amiable people who can connect with children and parents, supporting them each step of the way while maintaining light administrative functions with a keen attention to detail. This role has real impact on the lives of families in our community, engaging them in fun and uplifting experiences that become lasting memories!

We are seeking a Front Desk Agent to join our energetic and growing team! The successful candidate will be responsible for greeting clientele as they are entering/exiting, customer communication via email, SMS, and phone, processing transactions, resolving inquiries and issues, promoting programs and events, and maintaining the facility. This role requires a friendly face and upbeat attitude, excellent organizational skills, strong attention to detail, and the ability to work independently in a fast-paced environment.

Requirements

Customer Communication:

Greet everyone as they are entering or exiting the facility.
Answer phone calls/return voicemails promptly
Reply to emails and SMS messages from customers and potential customers in a timely manner.

Processing Transactions/Resolving Inquiries and Issues:

Accurately process card transactions.
Resolve any transaction/account issues.
Respond to any in person inquiries/questions.
Follow up on action items and ensure completion.

Promote Programs and Events:

Promote programs and upcoming events using knowledge of the business and in person marketing skills.
If needed/interested, attend events to assist with promoting AGS!

Maintain the Facility:

Keep the front desk area neat and tidy.
Organize and maintain displays of flyers, trifolds, and other marketing materials.

Other:

Manage inventory and ensure accurate tracking and stock levels.
Ensure all customer service technology functions properly and alert management of technical issues.

Requirements:

High school diploma or equivalent; additional certification or degree in hospitality or communications is a plus.
Proven experience in administrative roles, preferably in customer service or operations department.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Ability to work independently and meet deadlines.
Excellent communication and interpersonal skills.
Complete both of our short assessments (about 5 minutes each) before or right after applying. Applications with both completed are reviewed first:
Culture Index survey
Skills game assessment

Apply

Apply at Community Sports Partners

About the Company

Community Sports Partners

Runs youth coaching, adult leagues, and sports facilities

Community Sports Partners operates sports programs, leagues, and facilities for children and adults in the Greater Toronto Area. Its brands include SportStars youth soccer, HoopStars basketball, Mississauga Soccer, Volleyball Mississauga, and RecRivals. Families use coached training, games, and camps, while adult players join soccer and volleyball leagues and teams rent indoor turf or gym space. The company combines program delivery with coaching, scheduling, customer service, facility operations, and shared administrative functions to support participation across its brands. Its Applewood Heights site serves multiple sports throughout the year, and the company is headquartered in Mississauga, Ontario, Canada.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Mississauga, Canada
Founded: Not listed

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