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Beth Israel Lahey Health

Integrated health system delivering care, education

Human Resources Business Partner - Lahey Hospital & Medical Center

Full-Time
$100k - $130k/yr
Senior
Bachelor's
United States
In Person
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • A Bachelor's degree in Business, Human Resources, or a related field is required.
  • Five to eight years of related work experience is required.
  • At least five years of Human Resources generalist experience across multiple disciplines, including workforce planning, talent acquisition, and career development, while interpreting and applying HR policies, procedures, programs, and processes.
  • Solid knowledge of employment law.
  • Experience effectively managing and resolving employee relations matters, including conducting investigations as needed.
  • Experience working in a cross-functional team environment.
  • Excellent interpersonal, facilitation, communication, and consulting skills.
  • Ability to assess needs, influence, collaborate, and partner at all levels across the organization.
  • Ability to work well under pressure and adapt and respond flexibly to changing situations.
  • Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
  • Ability to produce complex documents, perform analysis, and maintain databases.
  • Compliance with Beth Israel Lahey Health's influenza vaccination requirement as a condition of employment.
Responsibilities
  • Provide Human Resources support in collaboration with centralized Centers of Expertise on HR service delivery for Beth Israel Lahey Health and its affiliates.
  • Provide consultative support and partnership to assigned leaders and employees to drive human capital initiatives and associated business results.
  • Coordinate activities and ensure successful achievement of objectives related to employee engagement, workforce management, performance management, talent acquisition, communications, and change management.
  • Diagnose HR issues and opportunities proactively and take necessary action to bring timely resolution.
  • Partner with leaders in the planning process to ensure strategic plans drive business results, optimize performance, and align with company values.
  • Contribute to the development and delivery of people strategies and help drive business and organizational performance.
  • Stay current on general business conditions affecting Beth Israel Lahey Health and trends within Human Resources to present an informed point of view.
  • Provide guidance, coaching, and consultation regarding leading people and organizational management practices to develop staff.
  • Encourage employees and managers to embrace new philosophies, technologies, and company initiatives.
  • Resolve employee relations matters by providing effective solutions and coaching to drive productivity, high performance, and engagement.
  • Provide input to Human Resources Centers of Expertise regarding functional strategies, programs, and practices to ensure they meet business needs, and advocate for business leaders and employees.
  • Use organizational diagnostics to identify and respond proactively to key talent and employee engagement challenges and opportunities.
  • Partner with leaders and Human Resources Centers of Expertise to craft, select, implement, and support solutions.
  • Lead conversations with teams on sourcing, recruiting, and staffing plans.
  • Partner with the Talent Acquisition team to determine and support hiring plans.
  • Coach leaders on change management strategies in accordance with the Beth Israel Lahey Health change management methodology.
  • Support all aspects of Human Resources during restructurings.
  • Partner with senior Human Resources leaders to provide consultation regarding team, department, and other business or operational restructuring.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.