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Boston Health Care for the Homeless Program

Provides comprehensive healthcare services for homeless

Individual Giving Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$68.5k - $109.5k /yrIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 3 years of development experience in donor-facing positions is required.
  • Demonstrated ability to engage and retain donors is required.
  • Strong organizational skills and attention to detail are required.
  • Strong oral and written communication skills, including comfort with public speaking and presentations, are required.
  • Project management skills and the ability to manage multiple concurrent projects are required.
  • Ability to handle confidential donor information with discretion, integrity, and sensitivity is required.
  • Proficiency in Raiser's Edge, including running reports, and Microsoft Outlook, Word, PowerPoint, and Excel is required.
  • Ability to collaborate effectively with peers and build trust-based relationships internally and externally is required.
  • Commitment to BHCHP's mission and/or knowledge of issues relating to healthcare, poverty, and homelessness is required.

Responsibilities

  • Grow and manage a portfolio of individual donors contributing gifts under $10,000 annually.
  • Collaborate with the Communications Team and Development Operations Team to execute annual giving appeals through electronic and print strategies, including print mailings, social media campaigns, emails, newsletters, and face-to-face pitches, to acquire new donors and retain existing donors.
  • Coordinate with Development Operations to ensure timely execution of production schedules for direct and digital marketing activities for fundraising campaigns.
  • Work with the Communications Team to write content and design multimedia donor engagements through social media.
  • Work with the Director of Major Gifts and Special Events Manager to plan fundraising strategies and leverage events, including the Marathon Team, Annual Gala, and Emerging Leaders events, to increase mid-level donor engagement.
  • Identify opportunities to solicit individual donations before, during, and after events.
  • Represent BHCHP at external community events.
  • Serve as the primary point of contact for Emerging Leaders Boston leadership, collaborating with Development colleagues and the Communications Manager to increase involvement, support, and stewardship among young professionals in the Greater Boston area.
  • Set and monitor Emerging Leaders Program goals for membership, engagement, and fundraising.
  • Oversee the Boston Marathon program, including recruiting runners, engaging runners and donors, and stewarding team supporters.
  • Conduct personal outreach, especially face-to-face meetings, to welcome and thank prospective, new, and existing donors for their gifts.
  • Coordinate personalized outreach to lapsed donors to encourage renewed support.
  • Engage community groups, including schools, churches, and local organizations, to share BHCHP's work and identify donation and involvement opportunities.
  • Collaborate with the Director of Major Gifts to identify and cultivate mid-level donors who may become major donor prospects.
  • Use BHCHP's donor database platform to track donor information promptly.
  • Set and monitor annual performance benchmarks to grow BHCHP's individual donor base and individual giving.
  • Collaborate with Development Operations to monitor the performance of individual giving strategies and appeals.
  • Use donor data to create targeted strategies for various constituencies.

Desired Qualifications

  • Access to a vehicle is preferred.

About the Company

Boston Health Care for the Homeless Program

Provides comprehensive healthcare services for homeless

BHCHP provides comprehensive healthcare to Boston’s homeless population, serving more than 11,000 people each year. It delivers care through clinics, mobile teams, shelters, and partnerships, offering services from preventive dental care to cancer treatment, and including vaccination and COVID-19 testing and isolation support. It differentiates itself by focusing exclusively on homelessness in Boston, delivering a broad range of medical services with public health collaboration and harm-reduction, all within a non-profit funded by donations and grants. Its goal is to reduce harm and improve health outcomes for Boston’s homeless community by ensuring accessible, coordinated care and strong patient relationships.

Company size
1,001-5,000
Company stage
Grant
Total funding
$430K
Headquarters
Boston, MA
Founded
1985

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