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Floor & Decor

Multi-channel retailer of hard-surface flooring

Designer

Retail SalesUpdated on Nov 12
Full-timeHendersonville, TN, USA

About the Job

Requirements

  • At least one year of interior design experience or prior retail or sales experience is required.
  • Internal candidates must have 12 months of experience in a design consultant position.
  • Knowledge of hard surface flooring is a plus.
  • Basic mathematical skills are required.
  • Basic computer knowledge, including the Microsoft Office suite, is required.
  • Proficiency in verbal, written, and interpersonal communication is required.
  • The employee must be able to multitask in a fast-paced environment.

Responsibilities

  • Meet with customers, listen to their project needs, explain project requirements, and create design concepts that reflect their style, lifestyle, and budget.
  • Greet store customers and support walk-in design needs.
  • Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and in-store leads.
  • Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
  • Design and sell complete, functional, and aesthetically appealing solutions.
  • Manage multiple customer projects through all phases with accuracy, timeliness, and follow-up, including consistent, concise communication with customers and others.
  • Use company communication tools and email consistently and proficiently.
  • Collaborate and communicate with store leadership and employees to manage projects from inquiry through installation and achieve sales and other goals.
  • Support company initiatives and goals by modeling and coaching best practices with store employees.
  • Stay engaged with current and emerging design trends in the market.
  • Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
  • Perform other duties as assigned.

Desired Qualifications

  • A degree in Design is a plus.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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