CarMax

Buys and sells used cars at no-haggle prices

Senior Manager Data Science

Data ScienceConfirmed live in the last 24 hours

Full-timeRichmond, VA, USA

About the Job

Requirements

An advanced degree (Master’s or Ph.D.) in a quantitative field such as Statistics, Mathematics, Data Science, Computer Science, or Engineering is required.
At least 4 years of experience using Python or similar languages for large-scale data analysis.
At least 4 years of experience with machine learning, statistical modeling, and data mining techniques.
At least 4 years of experience working with data lakes, cloud platforms, and relational databases using SQL.
A proven track record of delivering insights and strategic impact.
The ability to explain complex concepts to technical and non-technical audiences.
Project management skills and the ability to manage competing priorities.
Experience mentoring or developing team members.

Responsibilities

Lead the development and enhancement of predictive Customer Progression models.
Apply data science techniques throughout the model lifecycle, including design, training, evaluation, validation, deployment, and monitoring.
Analyze large-scale, complex customer, transactional, digital, and third-party datasets to generate actionable insights.
Develop a deep understanding of CarMax data ecosystems, including data access, processing, and monitoring.
Design and support controlled experiments, including A/B testing, to evaluate new solutions.
Partner with Product, Operations, Strategy, and Data Engineering teams to identify and develop use cases for data-driven products.
Deliver tools that enhance the customer and associate experience.
Build scalable data and modeling infrastructure.
Communicate insights, model outcomes, and opportunities to stakeholders at all organizational levels.
Influence business strategy through data-driven recommendations.
Lead, mentor, and develop a high-performing team of data scientists.
Promote best practices in analytics, modeling, and experimentation.
Manage and prioritize multiple projects.
Foster technical and professional growth within the team.

Desired Qualifications

Hands-on experience developing and deploying natural language processing solutions, including information retrieval and extraction, sentiment analysis, topic modeling, classification, and deep learning techniques.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Technical Leadership & Execution

Lead the development and enhancement of predictive Customer Progression models
Apply advanced data science techniques across the full model lifecycle:
- Design, training, evaluation, validation, deployment, and monitoring
Analyze large-scale, complex datasets (customer, transactional, digital, and third-party data) to generate actionable insights
Build deep understanding of CarMax data ecosystems, including data access, processing, and monitoring
Design and support controlled experiments (A/B testing) to evaluate new solutions

Cross-Functional Collaboration

Partner with Product, Operations, Strategy, and Data Engineering teams to:
- Identify and develop new use cases for data-driven products
- Deliver tools that enhance both the customer and associate experience
- Build scalable data and modeling infrastructure
Communicate insights, model outcomes, and opportunities clearly to stakeholders at all levels of the organization
Influence business strategy through data-driven recommendations

Team Leadership & Development

Lead, mentor, and develop a high-performing team of data scientists
Promote best practices in analytics, modeling, and experimentation
Manage and prioritize multiple projects in a fast-paced environment
Foster both technical and professional growth within the team

Qualifications

Required

Advanced degree (Master’s or Ph.D.) in a quantitative field such as:
- Statistics, Mathematics, Data Science, Computer Science, or Engineering
4+ years of experience in:
- Python or similar languages for large-scale data analysis
- Machine learning, statistical modeling, and data mining techniques
- Working with data lakes, cloud platforms, and relational databases (SQL)
Strong analytical mindset with a proven track record of delivering insights and strategic impact
Excellent communication skills with the ability to explain complex concepts to both technical and non-technical audiences
Demonstrated project management skills and ability to manage competing priorities
Experience mentoring or developing team members

Preferred

Hands-on experience developing and deploying NLP (Natural Language Processing) solutions, including:
- Information retrieval and extraction
- Sentiment analysis
- Topic modeling
- Classification and deep learning techniques

Work Location and Arrangement

This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 4 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

The annual salary for this position is:

$138,500.00 - $221,600.00

May be eligible for bonus and equity.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

About the Company

CarMax

Buys and sells used cars at no-haggle prices

CarMax buys and sells used cars across the United States at fixed, no-haggle prices, and it is the country's largest used-car retailer. It is also the largest U.S. buyer of used cars from consumers, giving owners a written offer that holds for seven days whether or not they buy from it. Shoppers can buy entirely online, in one of its stores, or through a mix of both, and every car is reconditioned and inspected before sale. CarMax earns money on each car it sells at retail or through wholesale auctions, on extended service plans, and on loans from its own lender, CarMax Auto Finance. Circuit City opened the first CarMax store in 1993, and the company is based in Richmond, Virginia.

Company size: 10,001+
Company stage: IPO
Headquarters: Richmond, VA
Founded: 1993

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