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Microsoft

Builds workplace software, PCs and cloud services

Senior Technology Consultant - Data and AI, Agentic AI

Implementation & Technical Account ManagementPosted on Nov 11
Full-timeNetherlands€86.3k - €151.6k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in computer science, engineering, finance, business, or a related field, plus 6 or more years of leadership experience in a relevant business area, or equivalent experience.
  • Technical certifications based on the domain or service line, such as Azure, Security, or Dynamics.
  • Delivery management certification, such as Scrum, Agile, Change Management, or Project Management.

Responsibilities

  • Collaborate with internal stakeholders during pre-sales by providing technical guidance, translating business requirements, and identifying solution offerings to shape deals and influence budget estimates.
  • Contribute to Solution Review Meetings, develop proposals or statements of work, engage customers and internal teams to help close deals, and participate in Technical Quality Assurance.
  • Provide input on delivery staffing and skill requirements to resource deployment, technical delivery managers, and project managers.
  • Follow the capacity process and maintain current skills and availability in relevant tools.
  • Lead customer and partner meetings to identify business needs and define a vision; map requirements to Microsoft technology adoption and optimization strategies.
  • Collaborate with subject matter experts in project planning to assess the business value of planned solutions, evaluate technical and business risks, develop mitigations, manage schedules, communicate with project leads, and produce Work Breakdown Structures.
  • Provide oversight and leadership for work streams or partner teams implementing solutions, following Industry Solutions processes and aligning implementations with architecture and customer business goals.
  • Manage complex escalations, analyze situations, and coordinate resources to resolve issues while considering delivery practices and cost implications and engaging relevant internal and external stakeholders.
  • Manage executive-level customer, partner, and stakeholder relationships; identify satisfaction issues and root causes, establish recovery actions, coordinate with account teams, and share lessons learned.
  • Identify intellectual property to develop or refresh, update content, review items for harvesting and curation, ensure it is logged for consumption, and improve the quality and consistent use of Industry Solutions offerings.
  • Drive opportunities to expand adoption and consumption of cloud and Microsoft technologies; collaborate with peers and account teams to scale business with strategic customers and articulate or develop value propositions for Microsoft products and services.
  • Drive innovation and digital transformation and ensure use of existing intellectual property.
  • Learn technologies and services based on business demands and industry trends, obtain advised accreditations and certifications, and identify certifications and readiness plans with Worldwide Learning.
  • Lead or participate in technical communities, conduct training sessions to promote technologies and offerings, mentor team members, and advise stakeholders on solutions, value, and business outcomes.
  • Complete operational and readiness tasks accurately and on time, follow Microsoft policies and procedures, and guide team members on operational tasks, readiness, and compliance.
  • Embody Microsoft’s culture and values.

Desired Qualifications

  • 12 or more years of leadership experience in a relevant business area.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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