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Baystate Health

Operates regional hospitals and health services

Registered Nurse Hospital Case Manager

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$98.1k - $112.7kIn-person

About the Job

Requirements

  • A Bachelor of Science in Nursing is required.
  • Three to five years of clinical nursing experience is required.
  • A working knowledge of community resources and utilization and quality review standards and activities conducted by third-party payers is required.
  • Ability to organize and prioritize workload to meet deadlines is required.
  • Excellent interpersonal skills to interact with all levels of health care providers, support staff, and third-party payers where appropriate are required.
  • Excellent computer skills are required.
  • Weekend and holiday availability is required.

Responsibilities

  • Facilitate patients' care plans as called for in their plans of care.
  • Lead daily patient care huddles with nursing to direct timely progress along the continuum.
  • Work as a leading member of the health care team to support appropriate use of hospital resources, patient satisfaction, and quality of care; manage input from health care professionals and conduct assessments to determine patients' health care and transitional needs.
  • Evaluate and ensure appropriateness of admissions and continued stays using evidence-based criteria.
  • Collaborate with payers and manage outcomes through ongoing written and verbal communications with appropriate parties.
  • Lead discussions with physician advisors and physicians about safe transition plans.
  • Lead the team to ensure appropriate utilization of patient resources and direct care to other settings when appropriate.
  • Collaborate with community case managers and other health care advisors to ensure a smooth and safe continuum of care plan.
  • Conduct extensive assessments and implement interventions for patients at risk for readmissions.
  • Manage concurrent denials and work with physicians to overturn them for appropriate reimbursement.

Desired Qualifications

  • Hospital case management or care coordination experience is strongly preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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