Professional Services Consultant

Job Summary

We are seeking a skilled onsite resident Storage Management Consultant with extensive expertise in data storage networks, particularly with NetApp ONTAP Systems supporting file, block, and object storage. This role also involves working with NetApp E-Series systems and Cisco Fiber Channel switches.

To excel in this position, the ideal candidate must possess a strong background and hands-on experience with NetApp’s core technologies. Responsibilities include managing, maintaining, deploying, troubleshooting, and supporting customer storage services. While knowledge of VMware, AWS, and Cloud Volumes ONTAP (CVO) is highly desirable, it is not a mandatory requirement.

** Please note that this position requires Active DoW TS clearance with SCI eligibility

** This position is open to the following locations: Tampa, Florida

Principal Duties and Responsibilities

Storage Management Consultant (NetApp):

• Serves as technical expert on executive-level project teams, providing technical direction, interpretation, and alternatives. Expertise is in a particular area of Information Technology (Network Administrator/Storage)
• Coordinates with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs
• Provides expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter
• Is generally recognized as a leader in the industry in their area of expertise; sought out by others in the area of expertise for advice and guidance
• Performs highly specialized and technical tasks associated with the most current and cutting-edge technologies
• May serve as a technical consultant to a project or a number of projects dealing with the area of technical expertise
• Generates recommendations in the form of technical briefings, reports, and other major documents provided to senior-level client personnel
• Identifies emerging relevant technologies that may result in improvements to current processes and systems
• Qualifies for publishing, project documentation, including system procedures, presentations, and training materials

Desirable Skills / Experience:

• Experience in a rapid-paced, time-sensitive, high-quality environment
• Strong written and verbal communication skills, along with strong customer service
• Ability to multi-task, prioritize commitments, and manage time effectively, including attention to detail
• Proficient with Microsoft Office applications like Outlook, Word, Excel, Project, PowerPoint, Visio, and SharePoint
• Experienced in the principles, methods, and techniques used in network administration and support
• Experienced in routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software

Education, Certifications, etc.

Education and Experience:

• Bachelor's degree with 8+ years of experience, or commensurate experience 

Certification(s):    

• DoD 8140.03 IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
• Required Baseline/Security Environment Certification: CompTIA Security+ CE or equivalent
• Desired Computing Environment (CE) certification: NetApp Certified Implementation Engineer (NCIP) or NetApp Certified Data Administrator (NCDA)

Security Clearance:

• Active DoW TS clearance with SCI eligibility required