A

Appian

Builds software that automates business processes

GSI & Regional Partner Technical Success Architect

Implementation & Technical Account ManagementUpdated on Nov 10
Full-timeChennai, Tamil Nadu, IndiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline.
  • At least 7 years of hands-on experience in Enterprise Software Architecture, including designing, building, and deploying large-scale, enterprise-grade systems.
  • Deep proficiency in database design, API integrations, security frameworks, performance tuning, and cloud deployment models.
  • Experience collaborating with GSIs, regional systems integrators, and enterprise delivery teams across India.
  • Experience conducting architecture reviews and code reviews, and establishing engineering best practices for scalable enterprise platforms.
  • Verbal and written communication skills sufficient to command technical respect from partner executives and developer teams.
  • Ability to travel up to 30% to visit key partner delivery teams, host technical masterclasses, and support critical on-site project discovery.
  • Senior or Lead Appian Certification.

Responsibilities

  • Guide partner delivery teams across India to ensure their engineering practices and technical implementations align with Appian’s architectural standards.
  • Review complex enterprise application designs for platform scalability, security frameworks, performance tuning, and long-term maintainability in mission-critical client deployments.
  • Mentor partner technical leads, solution architects, and developers to build partner teams capable of independently delivering complex applications.
  • Collaborate with India partner leads, Appian Customer Success, and Technical Support to diagnose and resolve architecture and performance challenges on strategic accounts.
  • Create and curate reusable design patterns, integration blueprints, and fixes that enhance Appian’s AI tooling for partners.
  • Provide technical expertise and support enablement across the global partner community through live technical forums, Q&A sessions, and contributions to practical training and certification assets.
  • Work with Appian’s Customer Success and Product Engineering teams to vet alternate-channel solution architecture designs for commercial robustness, supportability, and repeatability.

About the Company

Appian

Builds software that automates business processes

Appian builds software that banks, insurers, government agencies and other heavily regulated organizations use to automate complex work, such as onboarding clients, settling claims and reviewing grant applications. In 2001, it built Army Knowledge Online, a web portal for US Army personnel that was then considered the world's largest intranet. Customers' developers build apps by connecting visual building blocks instead of writing much code, while a data fabric links records across their existing systems without migrating them and AI agents read documents and handle routine steps. Customers pay subscription fees, mostly for software that Appian runs in its own cloud. Appian was founded in 1999 and is based in McLean, Virginia.

Company size
1,001-5,000
Company stage
IPO
Headquarters
McLean, VA
Founded
1999

Recently Posted Jobs

Explore more opportunities at Appian

See more jobs