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Four Seasons

Luxury hotel management with branded residences

Catering Sales Manager

Account ExecutivePosted on Nov 9
Full-timeFort Lauderdale, FL, USANo salary listedIn-person

About the Job

Requirements

  • Requires 2–3 years of related hotel sales experience.
  • Previous leadership experience in a luxury hotel setting is required.
  • A college degree is preferred, or similar experience.
  • Reading, writing, and oral proficiency in English is required.
  • Proven interpersonal skills with a track record of successful client interactions are required.
  • Good organizational skills are required.
  • Ability to multitask is required.
  • Attention to detail is required.
  • A high level of creativity is required.
  • Ability to work long and irregular hours, including weekends and evenings, is required.
  • Ability to negotiate, organize, delegate, and work under pressure is required.

Responsibilities

  • Coordinate all requirements for various catering groups booked by the Sales Department.
  • Enforce the terms of sales letters of agreement and guide meeting planners through the planning process.
  • Communicate client needs and expectations to all hotel departments to ensure successful event execution and client satisfaction.
  • Negotiate with clients using creative and attractive menu presentations and event proposals to achieve maximum revenue and profit potential, fulfill contractual responsibilities, and satisfy client needs.
  • Coordinate with the Sales Department and Catering to use function space effectively and maximize revenue.
  • Finalize confirmed booking requirements, maximize revenue through upselling, and communicate effectively in writing and in person with all departments to support successful events.
  • Maintain an active trace and follow-up system.
  • Ensure banquet checks are accurate and provide bill review upon completion of a program or event.
  • Supervise the execution of banquet events.
  • Review function space with the banquet manager and, when necessary, the head house attendant.
  • Ensure client satisfaction at the outset of all events.
  • Plan, attend, or participate in meetings with hotel staff and clients, including morning operations briefings, morning CS briefings, resume meetings, Banquet Event Order meetings, Sales meetings, pre-convention meetings, bi-monthly Board of Operations meetings, planning visits, and menu tastings.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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