Location: United States of America
State/Province/City: Missouri
City: Springfield
Business Unit: Store
Time Type: Part-time
Seasonal Part-Time Educator | Battlefield Mall
Description & Requirements
- You create relationships with every guest to create excitement and fun about our culture, product and community, and you go above and beyond to exceed their expectations
- You are knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the Store Manager; you educate on guest-facing initiatives on the retail floor
- You receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
- You unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
- You are responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising
- You assist in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, merchandising and changing mannequins as needed to maximize sell-through
- You answer store phones and respond to voicemails and store email account as needed
- You ensure items from fit rooms are cleaned, organized and returned to appropriate area
- You prepare garments for hemming including pinning, completing necessary documentation (guest/store hemming slip); and educating regarding timelines for completion as well as preparing garments for guest pickup and/or shipping
- You arrange shipping from store to guests, stores and warehouse as needed
- You assist in closing the store for the day including: sizing, cleaning, collecting and removing trash and recycling and other duties as needed
- You utilize Point of Sale system to accurately and efficiently process guest transactions; payments, refunds/exchanges and gift cards
- You use hand held mobile devices to access and order product for our guests from our distribution and ecommerce channels
- You are aware of company safety policies and procedures and you work in partnership with your team to ensure a safe workplace
- You educate on your local community programs including local studios, instructors and events
- You demonstrate exemplary community education in every guest interaction and you explain the “why” behind events/experiences and enroll guests in attending them
- You facilitate relationships with sweat influencers in your store’s community by enrolling relevant guests in our Sweat Collective program and gathering product feedback
- You know all current ambassadors by name and expertise and you facilitate the introduction of ambassadors to the team and other leaders in the community
- Under the direction of the Store Manager/Assistant Manager/Key Leader, you perform/complete other additional projects, duties, and assignments as required and/or by request
- You have a passion for customer service and delivering an exceptional experience for guests
- You integrate fun and joy as a way of being and working (aka you don't take yourself too seriously)
- You acknowledge the presence of choice in every moment and take personal responsibility for your life
- You possess an entrepreneurial spirit and continuously innovate to achieve great results.
- You communicate with honesty and kindness, and create the space for others to do the same
- You lead with courage, knowing the possibility of greatness is bigger than the fear of failure
- You foster connection by putting people first and building trusting relationships
- All employees’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and this schedule could include a combination of shift times, including mornings, evenings, and weekends
- lululemon reserves the right to make amendments to the schedule and/ or availability requirements from time to time and at its sole discretion
- All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
- Applicants are a minimum of 18 years of age
- High school diploma or GED preferred
- Who your leader is: Store Manager, Assistant Manager(s) + Key Leaders
- Where you spend your time: Retail floor
- Status: Non-Exempt
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at[email protected]
. In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.
