BJ's Restaurants

Casual dining with craft beer

Senior Restaurant Manager

Food & Beverage Operations ManagementUpdated on Nov 10

Full-timeOrland Park, IL, USAIn-person

About the Job

Requirements

A minimum of two years of full-service, high-volume, casual-dining restaurant management experience is required.
The candidate must demonstrate personal integrity, professionalism, and maturity.
The candidate must be able to work in a fast-paced environment.
The candidate must have relationship-management and performance-management skills.
The candidate must be able to motivate and direct team members and work effectively within a management team.
The candidate must have interpersonal skills focused on listening and questioning.
The candidate must have writing and documentation skills.
The candidate must be able to absorb and retain information quickly.
The candidate must demonstrate attention to detail and problem-solving abilities.
The candidate must have guest-service orientation.
The candidate must be able to stand and walk around a restaurant to supervise operations for 8–10 hours.
The candidate must be able to lift 50 pounds and occasionally bend, stoop, and raise their arms above their head.

Responsibilities

Manage all restaurant functions during opening, mid, or closing shifts, spending more than 50% of time on managerial duties and exercising independent judgment on matters of consequence.
Perform opening, mid-day, and closing duties.
Conduct daily team briefings on important matters.
Manage repair and maintenance issues.
Manage the Restaurant Risk Review audit process and implement necessary changes.
Manage local restaurant marketing, sales-building, and community involvement.
Facilitate and participate in the Continued Education Program.
Exercise discretion and independent judgment.
Ensure full compliance with company policies and laws.
Make recommendations concerning team-member development, promotion, and disciplinary action.
Make hiring and termination recommendations to the General Manager.
Cooperate with the Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to the restaurant.
Ensure food safety and sanitation.
Monitor food and beverage quality and execution and conduct quarterly food reviews.
Prepare and receive food and beverage orders.
Conduct weekly inventories to maintain proper stock levels and assess ordering patterns and changes.
Monitor and validate daily preparation production.
Coach, mentor, and discipline hourly team members and facilitate team-member recognition.
Train, coach, and develop team members to provide Gold Standard guest service.
Manage guest relations and guest recovery.

Overview

Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restaurants!

We are committed to our CRAFT:

Connection, Respect, Advancement, Fun, and Trust

**NOW HIRING**

$65,000 - $75,000 / year plus
quarterly bonus potential
Commensurate with experience

This salary range reflects the anticipated compensation for this role. Final salary within the range will be determined based on factors such as geographic location, relevant experience, and other job-related qualifications.

Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams.

LET’S TALK ABOUT CULTURE AND CAREER GROWTH!

Lucrative compensation package
Growing company with 200+ restaurants and several new restaurant openings yearly across the country
Career advancement and leadership conferences and development programs
Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K
Paid vacation time
Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups
Community involvement and philanthropy – We love giving back to our communities
Quarterly bonus potential
Daily Pay- On demand access to earned pay
Fun environment
Relocation opportunities throughout the country
And more!

Apply now so we can tell you about it!

Responsibilities

The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a Gold Standard guest experience.

All management positions at BJ’s Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant.

Duties & Responsibilities:

Operational Execution

Perform Open / Mid-Day / Closing duties
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes
Manage local restaurant marketing, sales building, and community involvement
Facilitate and participate in Continued Education Program
Exercise discretion and independent judgment
Ensure 100% compliance with all Company policies and laws
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination recommendations to General Manager
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant

Food & Beverage Execution

Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct Quarterly Food Reviews
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production

Team Member Relations

Coach, mentor, and discipline hourly team members
Monitor facilitate team member recognition

Service Execution and Guest Relations

Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
Manage guest relations and guest recovery

Qualifications

Necessary Skills & Requirements:

A minimum of two years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Exceptional guest service orientation
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion

Salary: Commensurate with experience

Pay Range

USD $65,000.00 - USD $75,000.00 /Yr.

About the Company

BJ's Restaurants

Casual dining with craft beer

BJ’s Restaurants operates a casual dining chain known for its craft beer brewed in-house, Chicago-style pizzas with a Southern California twist, and the signature Pizookie desserts. The experience centers on a crafted brewhouse and a menu designed to enhance social moments, with a focus on attention to detail and hospitality so guests leave wanting to return. Its products combine freshly brewed beers, specialty pizzas, and indulgent desserts, served in a welcoming environment that encourages people to make good times better. The company differentiates itself through its in-house beer, distinctive pizza style, and famous dessert, aiming to turn every visit into a memorable experience. Overall goal: create a place where guests plan their next visit as soon as they leave, by offering consistently enjoyable meals, drinks, and shared moments.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Huntington Beach, CA
Founded: 1991

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