AbbVie

Global biopharmaceutical company developing medicines

Key Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

Strong capability in sales, leadership, negotiation, data analysis, and coordinating internal teams to deliver customized solutions.
Knowledge of Mexico’s private pharmaceutical market.
Knowledge of Mexico’s leading insurers and the transactional journey of the group medical expenses market in Mexico.
Experience managing high-specialty portfolios.
Expertise in negotiation strategies and key account management.
Commercial data analysis skills using Excel, Power BI, and customer relationship management (CRM) systems.

Responsibilities

Develop, implement, and manage commercial strategies for key private-market accounts, pharmaceutical chains, and distributors to maximize sales, strengthen commercial relationships, and ensure the profitability of the assigned portfolio.
Develop and execute strategic plans for assigned key accounts in alignment with company commercial objectives.
Maintain and strengthen long-term relationships with strategic customers, including hospitals, insurers, and infusion centers.
Negotiate contracts, commercial agreements, and pricing while ensuring profitability and compliance with internal policies.
Coordinate with marketing, supply, regulatory, and finance teams to meet commercial and operational commitments.
Analyze account performance using sales, market share, and profitability indicators.
Identify business opportunities, new launches, and tenders that can contribute to portfolio growth.
Participate in public and private tenders, ensuring proper documentation and follow-up.
Monitor competitors, market trends, and consumer behavior.
Present periodic results and projections reports to the management team.
Manage key accounts that generate a substantial share of revenue or are critical to the company.
Build long-term, trust-based customer relationships to strengthen loyalty.
Act as a strategic business partner by anticipating customer needs and proposing value-adding solutions and projects.
Analyze product and sales performance to optimize commercial and inventory strategies.

Job Description

El Key Account Manager (KAM) profesional que gestiona las cuentas estratégicas. Perfil combinar habilidades de ventas con un enfoque analítico y estratégico, con el objetivo de construir relaciones a largo plazo, entender las necesidades del cliente y asegurar un crecimiento mutuo. Fuerte capacidad de liderazgo, negociación, análisis de datos, y la habilidad para coordinar equipos internos para ofrecer soluciones personalizadas.

El Key Account Manager (KAM) será responsable de desarrollar, implementar y gestionar estrategias comerciales para los principales del mercado privado, cadenas farmacéuticas y distribuidores clave, con el objetivo de maximizar las ventas, fortalecer las relaciones comerciales y asegurar la rentabilidad del portafolio asignado.

Qualifications

Desarrollar y ejecutar planes estratégicos para cuentas clave asignadas, alineados con los objetivos comerciales de la empresa.
Mantener y fortalecer relaciones a largo plazo con clientes estratégicos (hospitales, aseguradoras y centros de infusión)
Negociar contratos, acuerdos comerciales y precios, asegurando la rentabilidad y cumplimiento de políticas internas.
Coordinar con las áreas de marketing, suministro, regulatorio y finanzas para garantizar el cumplimiento de compromisos comerciales y operativos.
Analizar el desempeño de las cuentas mediante indicadores de ventas, participación de mercado y rentabilidad.
Detectar oportunidades de negocio, nuevos lanzamientos o licitaciones que contribuyan al crecimiento del portafolio.
Participar en licitaciones públicas y privadas, asegurando la correcta documentación y seguimiento.
Monitorear la competencia, tendencias del mercado y comportamiento del consumidor.

Presentar reportes periódicos de resultados y proyecciones al equipo directivo.

Gestión de cuentas clave: Se enfoca en los clientes que generan la mayor parte de los ingresos o son cruciales para la empresa.
Desarrollo de relaciones: Establece relaciones de confianza a largo plazo con los clientes para asegurar su fidelidad.
Socio estratégico: Trabaja como un socio de negocios, entendiendo y anticipando las necesidades del cliente para proponer soluciones y proyectos que aporten valor.
Análisis de datos: Analiza el desempeño de productos y ventas para optimizar estrategias comerciales y de inventario.
Mercado farmacéutico privado en México.
Conocer a las principales aseguradoras de México y el transaccional journey del mercado de GMM en México.
Manejo de portafolios de Alta especialidad.
Estrategias de negociación y gestión de cuentas clave.
Análisis de datos comerciales (Excel, Power BI, CRM).

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About the Company

AbbVie

Global biopharmaceutical company developing medicines

AbbVie is a global biopharmaceutical company that develops and sells medicines to treat serious health conditions. Its portfolio spans immunology, oncology, virology, neuroscience, and aesthetics, with products designed to modulate the immune system, target disease pathways, or support medical aesthetics. AbbVie compounds its products through a heavy emphasis on research and development, investing billions to build a steady pipeline of new therapies. Its medicines are brought to market by selling to healthcare providers, hospitals, and clinics, and in some cases directly to patients via prescriptions. The company differentiates itself through a wide, globally distributed product line, substantial R&D investment, and a commitment to sustainability and patient care, including science-based targets. AbbVie’s goal is to improve patient outcomes by delivering effective treatments for unmet medical needs while pursuing long-term, responsible growth across healthcare markets.

Company size: 10,001+
Company stage: IPO
Headquarters: North Chicago, IL
Founded: 1888

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