Part-Time
Customer Service Specialist
Healthy Living
H-E-B
10,001+ employees
Texas-based supermarket chain with private ownership
No salary listed
Denton, TX, USA
In Person
Bachelor's
 Retail (1) |
|---|
Get referred to H-E-B
See people who can refer or advise you
- Applicants must be at least 18 years old.
- Knowledge of natural foods, vitamins, minerals, macrobiotics, herbs, sports nutrition, organics, homeopathy, and aromatherapy is required.
- Strong customer service and interpersonal skills are required.
- Strong verbal and written communication skills are required.
- Strong time-management, planning, and organization skills are required.
- Strong merchandising and selling skills are required.
- Leadership skills are required.
- The ability to manage multiple priorities and shift focus between projects and tasks in a fast-paced environment is required.
- The ability to train partners is required.
- A high school diploma or GED is required.
- Completion of Basics of Safety training is required.
- Applicants must be able to function in a fast-paced retail environment while performing detailed and precise tasks.
- Applicants must be able to handle customer complaints professionally and courteously.
- Applicants must be able to lift 15 pounds and manage loads exceeding 15 pounds.
- Provide superior customer service.
- Answer customer questions about products, assist customers with selections, and help customers locate store merchandise.
- Merchandise products effectively.
- Use suggestive selling techniques to meet customer needs and build department sales.
- Prepare work schedules for the department.
- Provide work direction and training to department partners.
- Stock and rotate items as needed.
- Assist with inventory control and load, unload, and move products.
- Organize, clean, and prepare the back area for the night crew and incoming trucks.
- Organize merchandise on pallets to make the department presentable to the public.
- Ensure the integrity of shelf tags and department signage, and create or prepare signage as needed.
- Maintain standards for shrink, safety, inventory control, and sanitation.
- Check shipments for outdated and damaged products to ensure freshness and quality.
- Build, stock, maintain, and take down store displays.
- One or more years of work experience is preferred.
H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
1905
Get referred to H-E-B
See people who can refer or advise you
Simplify's Take
What believers are saying
- H-E-B opened Murphy on July 22, 2026, extending Dallas-Fort Worth penetration.
- Signorelli announced a New Caney H-E-B for Fall 2027, anchoring Valley Ranch traffic.
- August 2026 school-supplies campaigns and local donations reinforce loyalty and employer brand.
What critics are saying
- The January 2026 Dalhart crash lawsuit ties H-E-B to fatal third-party trucking negligence.
- The January 2026 ice cream supplier suit exposes production controls and recall-cost disputes.
- Repeated lease closures, like Austin Research Boulevard, show aging-store churn and trade-area cannibalization.
What makes H-E-B unique
- H-E-B remains Texas-first, privately owned, and insulated from quarterly Wall Street pressure.
- Its multiple formats—H-E-B, Central Market, Joe V's, Mi Tienda—target distinct shoppers.
- Curbside, delivery, pharmacies, and True Texas BBQ deepen daily customer dependence.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Flexible Work Hours
Company News
H-E-B to close longtime Austin grocery store after more than four decades. A longtime H-E-B grocery store in Northwest Austin is preparing to close its doors after serving the community for more than 40 years, marking the end of an era for one of Texas' most recognizable supermarket chains. My latest videos. Video Muted The H-E-B at 12860 Research Blvd. in the Spicewood Springs area will permanently close on July 31 after the company decided not to renew its lease. The location first opened in the early 1980s and has remained a neighborhood staple despite being one of the chain's smaller and older-format stores. Lease ending prompted closure. H-E-B said the decision was made as part of its ongoing evaluation of its store network and long-term growth strategy rather than because of a broader reduction in operations. The company has invested in several newer stores nearby that offer expanded services and updated layouts. "While decisions like this are never easy, we are grateful to the customers, Partners, and community who have supported this store over the years," Cathy Harm, H-E-B's senior vice president for Central Texas, said in a statement. She added that the company remains committed to serving the area through nearby locations. Support for customers and employees. H-E-B said all employees at the Spicewood Springs store will be offered positions at other area locations. To help ease the transition for shoppers, the grocer will also provide free curbside pickup and home delivery throughout August for customers who previously shopped at the closing store. Although the closure will leave longtime customers saying goodbye to a familiar neighborhood grocery store, it comes as H-E-B continues investing heavily across Central Texas. The company has recently completed or announced tens of millions of dollars in renovations and expansions at nearby stores, reflecting its strategy of replacing aging locations with larger, modern supermarkets offering expanded grocery selections, pharmacies, curbside pickup and additional services. Links on this page may be affiliate links, for which the site earns a small commission, but the price for you is the same Coconut flour ebook. Learn the basics of baking grain free with my free ebook! The Coconut Mama won't send you spam. Unsubscribe at any time.
H-E-B food supplier shuts down Texas facility, 166 workers lose jobs. A high-tech food production facility in Texas has abruptly shut down, leaving more than 160 workers without jobs. The closure comes after a potential deal that could have kept the operation running unexpectedly fell through. 80 Acres Farms is permanently shutting down its vertical farming operation in San Antonio, Texas, resulting in the loss of 166 jobs, according to a filing with the Texas Workforce Commission. The layoffs began August 3 and are expected to be completed by August 17. My latest videos. Video Muted Acquisition falls through. The San Antonio facility, located at Brooks on the city's Southeast Side, was launched in 2024 by Soli Organic in a 140,000-square-foot industrial building. The facility used stacked growing systems, robotics, and artificial lighting to produce herbs and leafy greens indoors. Soli Organic merged with 80 Acres Farms in 2025, bringing the San Antonio operation under 80 Acres Farms. The company's shutdown followed the collapse of negotiations with a prospective buyer. According to a WARN notice from 80 Acres Farms, the buyer unexpectedly withdrew from the transaction on August 2. Without the expected proceeds from the acquisition and with no other funding available to keep the company operating, 80 Acres Farms said it was forced to begin winding down its business. 166 San Antonio jobs eliminated. The affected San Antonio workers include 58 packers, 16 machine operators, and 12 assembly technicians, among other positions. The closure is part of a broader shutdown of 80 Acres Farms' operations across the country. The company had positioned its indoor farming technology as a way to grow fresh produce year-round in controlled environments. The San Antonio facility supplied products including microgreens and salads to retailers, including Texas grocery chain H-E-B. The sudden closure represents another setback for the emerging vertical farming industry, which has faced significant financial challenges despite years of investment and interest in technology-driven food production. For the 166 San Antonio employees affected, the shutdown means the loss of jobs at a facility that had only been operating for about two years. Links on this page may be affiliate links, for which the site earns a small commission, but the price for you is the same Coconut flour ebook. Learn the basics of baking grain free with my free ebook! The Coconut Mama won't send you spam. Unsubscribe at any time.
Safeway closes more stores in 2026 as Albertsons downsizes. Published on 11 August 2026 at 3:58 pm - Written by Chris Martin - Reading duration: 3 minutes Safeway is closing more stores in 2026, continuing a downsizing wave under parent company Albertsons that claimed dozens of locations last year. Safeway operates just over 900 locations nationwide, primarily concentrated in the western U.S., with a small presence in Maryland and Virginia, and the latest closures reflect the grocer's effort to streamline its footprint following the collapse of its proposed merger with Kroger. Most of the Safeway closures stem from expiring leases rather than a broader market retreat. In Washington, D.C., Safeway permanently closed its Hechinger Mall location after nearly 40 years on May 16, 2026. "We are coming to the end of our lease at this location, and have made the decision to reinvest our resources into other existing stores," the company said in a statement. The store closures follow Albertsons' failed $24.6 billion merger with Kroger, which federal judges blocked in December 2024 on antitrust grounds. After the deal collapsed, Albertsons shifted away from expansion and began streamlining its existing footprint. In 2025, Albertsons closed at least 30 stores across its various banners, including locations under the Carrs, Albertsons, and United Supermarkets names, and that pace has continued into 2026. Albertsons reported broader operational challenges in its first quarter of fiscal 2026. Identical sales - a key retail metric that strips out newly opened and closed stores - fell 0.8% in the 16 weeks ended June 20, according to the company's July 23 earnings report. Net income dropped to $84.7 million, or 17 cents per share, compared with $236.4 million, or 41 cents per share, in the same period a year ago. Restructuring to address slowing sales. In response to the sales decline and mounting competitive pressure, CEO Susan Morris announced a sweeping restructuring initiative called ACI Edge on July 23. The plan consolidates Albertsons' 11 divisions into four regions and centralizes center-store merchandising under a single enterprise team. "These actions are designed to deliver sharper value, greater differentiation in fresh, and an elevated customer experience across our stores and markets," Morris said. The restructuring also prompted Albertsons to cut its full-year financial outlook. The company now expects identical sales to range from negative 1.5% to negative 0.5%, compared with its previous guidance of flat to up 1%. Adjusted EBITDA guidance was cut to $3.55 billion to $3.625 billion from a prior range of $3.85 billion to $3.925 billion. Morris cited pressure from value-conscious consumers as a key challenge. "The biggest challenge for Albertsons is its lower-income shoppers, those shoppers are buying fewer items, more generic brands," she noted in a July 23 earnings discussion. The company also faces intensifying competition from Costco, Walmart, and regional chains like H-E-B, which have eroded Albertsons' market share in recent years. Albertsons owns more than 20 different grocery banners across 35 states, including Safeway, Vons, Jewel-Osco, Shaw's, and ACME. The company said it is "opening new stores in areas with strong demand and long-term opportunity, while also making the difficult decision to close some locations," and that it works "to place as many associates as possible in other stores." However, the full scope of which chains and specific stores will be most affected remains unclear as the footprint review continues. Sources. * Inc. - Safeway store closures continuing through 2026 under Albertsons downsizing, with Hechinger Mall D.C. location closing after 40 years * Idaho Business Review - Albertsons Q1 2026 identical sales decline, ACI Edge restructuring plan consolidating 11 divisions into 4 regions, lowered full-year guidance * NPR - Albertsons and Kroger merger blocked by federal judges in December 2024, Albertsons filed lawsuit against Kroger Give your feedback. Chris Martin is a US economics and current affairs journalist covering the intersection of policy, markets, and everyday financial life. With a background in financial reporting and a sharp eye for the stories behind the numbers, Chris brings clarity to some of the most complex issues shaping the American economy today. At ECIKS.org, Chris covers breaking developments across domestic economic policy, business strategy, Wall Street movements, and political decisions that ripple through financial markets. His reporting blends rigorous data analysis with accessible storytelling making critical information useful for investors, entrepreneurs, and engaged citizens alike. ECIKS.org is an independent media. Support ECIKS by adding ECIKS to your Google News favorites:
Katy times, August, 6, 2026. H-E-B Partners with Communities In Schools to provide school supplies to students across state Campaign runs July 29 - August 25, 2026, to raise funds for students this back-to-school season. Posted Thursday, August 6, 2026 12:01 am CONTRIBUTED REPORT As a new school year approaches, Communities In Schools of Houston (CIS) is partnering with H-E-B to ensure every student has the school supplies they need to show up and be prepared to learn this fall. From July 29 through August 25, customers shopping online or in-store at H-E-B locations across Texas can donate any amount, which will directly benefit CIS of Houston, supporting K-12 students in surrounding districts and schools. CIS partners with Royal ISD. "We are proud to collaborate once again on our back-to-school drive with H-E-B, which has been a generous partner to CIS of Houston for many years," says Lisa Descant, CEO of Communities In Schools of Houston. "It's important for students to start the school year on the right foot with all the needed supplies. With our own fundraising drive and the boost from H-E-B's point-of-sale donations, CIS students, generally from underserved communities, can be assured they won't be lacking when school begins." "CIS of Texas is thrilled to partner again with H-E-B to provide every student with a strong start back to school," said Sharon Vigil, Chief Executive Officer for Communities In Schools of Central Texas and current Board President for CIS of Texas. "Continued support from long-time supporters like H-E-B creates a huge impact for the students served by Communities In Schools in Texas. Before students can be ready to learn, they need to be resourced, and school supplies play a big part in helping them feel engaged and prepared for school." Customers shopping online or in store between July 29 and August 27 at H-E-B locations in the Greater Houston Area can donate any amount to ensure all students are ready for a great school year, regardless of their economic situation. Funds will go to Communities In Schools of Houston, which served students in 147 schools in six school districts, charter schools and a college system during the 2025-2026 school year. Across Texas, CIS served over 122,000 students through one-on-one case-managed services and impacted the lives of nearly 900,000 students in the 2024-2025 school year at over 1,400 campuses. There are currently 27 CIS organizations in Texas surrounding students with a community of support to ensure they stay in school and achieve in life. Other items that may interest you
Care & convenience: the new rx for pharmacy satisfaction. Good Neighbor Pharmacy, Sam's Club, H-E-B and Amazon Pharmacy Rank Highest in Respective Segment 28 July 2026 * Mail order pharmacy satisfaction increases while brick-and-mortar declines * Mail order pharmacies' gains driven by improved satisfaction with human support * Digital channels emerge as a bright spot for brick-and-mortar pharmacies TROY, Mich.: 28 July 2026 - The landscape of pharmacy customer satisfaction is undergoing a notable transformation, according to the JD Power 2026 U.S. Pharmacy Study,(SM) indicating divergent trends between mail-order and brick-and-mortar pharmacies. Fueled by live agent support and digital convenience, mail-order pharmacy satisfaction slightly increases by 2 points from 2025 (on a 1,000-point scale) to 699. Brick-and-mortar establishments' satisfaction declines by 7 points year over year to 669 in 2026, largely due to weakening customer trust and perceptions of value. This shift underscores a critical demand across both segments for an integrated experience that effectively combines accessible person-to-person service with seamless digital solutions. "In today's pharmacy environment, the direct human interaction and effortless convenience are non-negotiable when it comes to customer satisfaction," said Meaghan Hafner, Senior Director of Healthcare Solutions at JD Power. "Whether customers are interacting with a pharmacist over the phone for a mail-order prescription or picking up medication at a brick-and-mortar location, they value empathetic, knowledgeable staff and easy access to services. Digital tools, when integrated effectively, enhance this experience. Pharmacies that successfully deliver personal touches and digital efficiency will build lasting loyalty. "Additionally, study data shows that while mail-order pharmacies are making progress through enhanced personal and digital interactions, the declining ability to effectively resolve problems poses a significant risk. Meanwhile, brick-and-mortar pharmacies face an urgent need to rebuild trust and demonstrate value to customers, even as their digital offerings show promise." Study Rankings Good Neighbor Pharmacy ranks highest among brick-and-mortar chain drug store pharmacies with a score of 748. Health Mart (747) ranks second and CVS Pharmacy (653) ranks third. Sam's Club ranks highest among brick-and-mortar mass merchandiser pharmacies for an 11th consecutive year, with a score of 786. Costco (770) ranks second. H-E-B ranks highest among brick-and-mortar supermarket pharmacies with a score of 773. Wegmans (749) ranks second and Publix (741) ranks third. Amazon Pharmacy ranks highest in the mail order segment with a score of 745. Kaiser Permanente Pharmacy (733) ranks second and Walmart Pharmacy Mail Services (714) ranks third. The U.S. Pharmacy Study, now in its 18th year, measures customer satisfaction with brick-and-mortar and mail order pharmacies. The 2026 study is based on responses from 14,144 pharmacy customers who filled a prescription within the past 12 months and was fielded from May 2025 through May 2026. JD Power delivers mission-critical data, analytics and intelligence that help businesses improve customer experience and operational performance with confidence and clarity. Using proprietary, comprehensive data - including millions of consumer interactions and authoritative automotive datasets - combined with advanced analytics, artificial intelligence and deep industry expertise, JD Power enables leaders to respond to market shifts, make smarter decisions and drive measurable performance improvements. As an objective source of deep insight into real-world customer interactions with brands and products, JD Power provides the independent intelligence organizations need to anticipate change, strengthen customer engagement and advance growth. Learn more at JDPower.com. Media Contacts Joe lamuraglia, JD Power; east coast. 714-621-6224 John roderick; east coast. 631-584-2200 Note: Four charts follow. Join its list! To get the latest insights, announcements, and industry intelligence from its JD Power experts delivered right to your inbox, Eurotax Österreich GmbH invite you to sign up for the mailing lists that are critical to your role: JD Power is committed to protecting and respecting your privacy, and Eurotax Österreich GmbH'll only use your personal information to administer your account and to provide the products and services you requested from Eurotax Österreich GmbH. From time to time, Eurotax Österreich GmbH would like to contact you about its products and services, as well as other content that may be of interest to you. If you consent to Eurotax Österreich GmbH contacting you for this purpose, please tick below to say how you would like Eurotax Österreich GmbH to contact you: In order to provide you the content requested, Eurotax Österreich GmbH need to store and process your personal data. If you consent to Eurotax Österreich GmbH storing your personal data for this purpose, please tick the checkbox below. You can unsubscribe from these communications at any time. For more information on how to unsubscribe, its privacy practices, and how Eurotax Österreich GmbH is committed to protecting and respecting your privacy, please review its Privacy Policy.