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Advocate Health Care

Nonprofit health system delivering comprehensive care

Patient Safety Manager

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeMilwaukee, WI, USA

About the Job

Requirements

  • Obtain the Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) within 12 months, unless the department leader determines it is not required.
  • Hold a bachelor's degree in Health Care Administration, Nursing, or a related field.
  • Have typically seven years of experience delivering clinical care in nursing, allied health, or a health-related field, including at least two years of work related to safety, quality, or risk management.
  • Demonstrate awareness of key topics in patient safety and reliability.
  • Demonstrate the ability to problem-solve and analyze procedure and process changes.
  • Be familiar with data collection, display, analysis, and utilization to drive change.
  • Take a self-directed, results-oriented, and creative approach to organizational change.
  • Have communication skills sufficient to interact with associates and medical staff at all levels, from the front line through senior executives and the board.
  • Demonstrate the ability to lead others through influence.
  • Have effective presentation skills in small-group settings.
  • Have experience leading teams.
  • Be able to respond to change and handle multiple priorities.
  • Demonstrate emotional intelligence when handling sensitive patient-harm information and discussing reactions to errors with team members.
  • Be able to handle highly confidential information respectfully.
  • Demonstrate political savvy when responding to events and communicating sensitive information to stakeholders with site leaders.
  • Be able to operate all equipment necessary to perform the job.
  • Have functional speech and hearing, and be able to sit, stand, walk, bend, and lift frequently throughout the workday.

Responsibilities

  • Facilitate implementation of the site's patient safety program, including leadership and frontline tools that promote reliability, such as daily huddles, safety recognition, just culture, safety coach programs, and physician champion programs.
  • Lead the High Reliability Unit program at the home site by facilitating selection and training of safety coaches, leading coach training, ensuring all associates in the unit are trained, launching projects to solve local safety issues, and ensuring a strong sustainment program.
  • Coordinate safety efforts across site-based departments to align with Advocate Aurora's high-reliability culture and advance implementation of the patient safety strategic plan.
  • Align efforts with leaders across clinical and non-clinical departments, including the medical staff.
  • Communicate and present regularly to site executive teams about serious safety events and the status of the site safety program.
  • Ensure timely investigation of all serious safety events by conducting root cause analysis and using other investigative tools.
  • Identify and oversee corrective actions to reduce organizational risk, especially actions with system-wide risk-reduction implications.
  • Participate in the selection, training, and development of patient safety team members within the role's scope of responsibility.
  • Review safety events entered daily into the reporting system and regularly analyze patient safety data to identify strengths, improvement opportunities, trends, and actionable items to advance site culture.
  • Collaborate with site medical education leaders to help lead a site-based patient safety program for residents and medical students and ensure compliance with Clinical Learning Environment Regulations (CLER) issued by the national organization for graduate medical education.
  • Regularly provide education on safety and reliability to team members and physicians at all organizational levels.
  • Perform other related duties as required.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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