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All Accor

Global hotel management, franchising, loyalty program

Night Audit

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeÎle-de-France, FranceNo salary listedIn-person

About the Job

Requirements

  • Mastery of English, written and spoken.
  • Proficiency with Microsoft Office.
  • Knowledge of the Opera property management system.

Responsibilities

  • Welcome guests in person and by telephone during the night, and manage billing and payments.
  • Respond to guest requests when other departments are unavailable and promote the hotel's points of sale.
  • Check the accuracy of information in the Opera system and assist the Night Manager with preparation of the daily close.
  • Contribute to a positive guest experience through welcoming and considerate service.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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