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Acquire

SaaS customer service platform with workflow

Marketing and Communications Assistant

Full-TimeUpdated on 10/23/2026
$50k - $60k+ Regular bonus incentives
Entry
Bachelor's, Associate's
Raleigh, NC, USA
In PersonOn-site in Raleigh; applicants must live in the Raleigh-Durham area or commute daily.
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • A Bachelor's or Associate’s degree is preferred.
  • Prior experience in retail, customer service, and/or sales or marketing is preferred.
  • Must be available to work full-time.
  • Must pass a background check administered after being hired.
Responsibilities
  • Implement marketing plans, including product positioning, campaign strategies, and market strategy insights.
  • Discover strategic business opportunities through collaboration with sales, human resources, and other teams.
  • Identify marketing opportunities for revenue.
  • Provide product or service support to establish appropriate channels of information and communication.
  • Manage branding, advertising, company events, and promotional collateral.
  • Work with management on projects involving media relations, business communications, and success stories.
Desired Qualifications
  • Prior experience in retail, customer service, and/or sales or marketing.

About the company

Generating a concise summary for Acquire based on provided company description.

Company Size

51-200

Company Stage

Series B

Total Funding

$56.8M

Headquarters

San Francisco, California

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • acquire.io still updates its platform pages in August 2026, showing active commercialization.
  • Birdeye’s September 2026 release notes include Unified Inbox and Tickets improvements.
  • Birdeye expanded globally through Cube Online, broadening distribution for Acquire-adjacent workflows.

What critics are saying

  • Birdeye acquired Acquire in February 2023, eliminating standalone strategic control.
  • Birdeye release notes now center broader products, signaling Acquire can be deprioritized.
  • Salesforce bought Fin in June 2026, intensifying AI-support competition and product obsolescence risk.

What makes Acquire unique

  • Acquire unifies chat, SMS, email, video, and agent workflows in one workspace.
  • Acquire’s co-browsing and live video support still separate it from text-only desks.
  • Acquire’s workflow engine routes customers using priorities, SLAs, queues, and custom attributes.

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Benefits

  • Training Programs
  • Company Social Events

Growth & Insights and Company News

6 month growth

0%

1 year growth

-1%

2 year growth

-3%
RPGFan
Apr 4th, 2024
Class of Heroes 1 & 2: Complete Edition Begins Lessons on April 26th

Developer ACQUIRE has announced that Class of Heroes 1 & 2: Complete Edition releases worldwide on April 26th.

Brotaku
Feb 8th, 2024
Kadokawa Corporation Has Acquired ACQUIRE

Kadokawa Corporation has acquired ACQUIRE.

Gematsu
Dec 2nd, 2023
Aniplex and ACQUIRE announce hookah lounge visual novel Hookah Haze for Switch, PC

Publisher Aniplex and developer ACQUIRE have announced hookah lounge visual novel Hookah Haze for Switch and PC (Steam).

RPGamer
Oct 24th, 2023
C.A.R.D.S. RPG: The Misty Battlefield Announced for PC

However, Acquire released a set of first screenshots and promised further updates to come in November.