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Ivy Tech Community College

Ivy Tech Community College

Community college in Indianapolis, IN

Assistant Director of Instructional Support

Full-Time
$45k - $50k/yr
Mid
Bachelor's, Master's
Sellersburg, IN, USA
In Person

About the job

Requirements
  • A bachelor's degree in education, instructional technology or design, information technology, computer science, or a related field is required.
  • Knowledge of instructional design principles and educational technology tools that support traditional, hybrid, and online learning is required.
  • Knowledge of digital learning platforms such as learning management systems, including Canvas, Blackboard, and Brightspace, publisher platforms such as Pearson's MyLabs/Mastering, McGraw-Hill Connect, and Cengage MindTap, and other required platforms.
  • Demonstrated knowledge of Microsoft Office and Windows-based computer applications.
  • Knowledge of communication platforms such as email, instant messaging tools including Microsoft Teams and Slack, and synchronous webcast meeting tools including Zoom, Microsoft Teams, and GoTo Meeting is required.
  • Effective oral and written communication skills necessary to deliver technical information to a nontechnical audience are required.
  • Direct college classroom teaching experience is required.
  • Availability for some weekday evening hours is required.
Responsibilities
  • Develop and oversee instructional support services, faculty workshops including adjunct faculty training and onboarding, and peer mentoring initiatives.
  • Collaborate with the Assistant Vice Chancellor for Academic Affairs and Assistant Director of Academic Support to coordinate new adjunct faculty onboarding orientation and training.
  • Ensure clear communication between the College and all adjunct faculty about policies, required faculty reporting, student success initiatives, and faculty resources.
  • Collaborate with faculty to implement evidence-based teaching practices that improve student engagement and success.
  • Provide technical support and training for faculty in using digital tools and resources.
  • Facilitate training sessions on learning management systems, digital accessibility, and other educational tools, including self-paced learning modules, multimedia and interactive learning elements, accessibility standards, and other resources or tools.
  • Provide helpdesk support for the learning management system and related integrations and educational technology tools for students, faculty, and staff.
  • Contribute to the development and maintenance of the knowledge base for educational technology tools at the College.
  • Provide academic course quality assurance by conducting course audits and quality reviews at the direction of campus or IvyOnline leadership, as needed.
  • Lead the evaluation and adoption of educational technologies to enhance teaching and learning.
  • Work with IT and academic departments to ensure the seamless integration of technology in classrooms.
  • Coordinate campus virtual bookstore services through eCampus.
  • Serve as the primary point of contact for student needs and questions.
  • Coordinate communication to students and faculty to assist students with access to eCampus materials.
  • Serve as the campus liaison for eCampus staff and Systems Office points of contact.
  • Frequently collaborate with other members of the academic support team and campus partners in academic and student affairs.
Desired Qualifications
  • Experience in a community college setting.
  • A master's degree in education, instructional design, curriculum development, or a related field.
  • Successful completion of the Quality Matters Applying the Quality Matters Rubric course and Higher Education Peer Reviewer Course is preferred and will be required as part of ongoing professional development.
  • Knowledge of effective teaching practices, pedagogy, and best practices in teaching, learning, or training is preferred.
  • Ability to prioritize multiple tasks and projects in an environment with potential for interruptions.
  • Ability to learn new systems efficiently and adapt to new standards and practices.

About the company

Ivy Tech Community College

Ivy Tech Community College

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Ivy Tech Community College is Indiana's public statewide community college, headquartered in Indianapolis. It offers associate degrees, certificates, workforce education, and transfer pathways through campuses across the state.

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